Every Dovetail appointment becomes a review opportunity
When a cleaning, crown, filling, or any treatment is marked complete in Dovetail, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked automatically. No manual follow-ups, no missed opportunities, no forgetting to ask your happiest patients.
Your happiest patients, flagged in Dovetail
When a patient leaves a 5-star Google review, that signal flows right back into Dovetail, attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to share their implant success story with other patients.
Stop asking patients to remember names
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Dovetail, it already knows which provider handled the appointment. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A dental practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor down the street has 60 reviews from 1,500 patients. a 4% rate, and they're winning. Because Reviewflowz connects to Dovetail, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and 200+ other platforms? Reviewflowz uses AI to generate on-brand replies in seconds. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for dental businesses?
Google Reviews is always your #1 priority since most patients discover dental practices through Google search, but Healthgrades, Zocdoc, Yelp, and Facebook are crucial for building domain authority and capturing patients who search on industry-specific platforms. These specialized sites like Healthgrades and Zocdoc are where patients actively research dentists for procedures like implants, crowns, and orthodontics, making your presence there essential for competitive visibility. Reviewflowz monitors all these key platforms plus 200+ others from one centralized dashboard, so you never miss a review across your entire online presence.
How do I measure my review performance?
Don't just count reviews. Instead, measure your review conversion rate by dividing reviews by total patient appointments, because a practice with 80 reviews from 2,000 patients (4%) outperforms one with 200 reviews from 15,000 patients (1.3%). Since Reviewflowz integrates directly with Dovetail, we automatically calculate this conversion rate for you using your actual patient appointment data.
How does the review request actually get sent?
When you mark an appointment as completed in Dovetail, Reviewflowz automatically triggers a review request to that patient through your chosen channel (email, SMS, or WhatsApp). You set up the automation once by selecting your trigger event and preferred communication method, then every completed appointment automatically generates a review request without any manual work. It's completely set-and-forget once configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98%, making it extremely effective for patient engagement. Just like our email and SMS features, WhatsApp requests are automatically triggered from Dovetail when appointments, treatments, or cleanings are completed.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes, absolutely. Reviewflowz automatically connects to your Dovetail system to track which dentist, hygienist, or orthodontist handled each patient's cleaning, filling, crown, or other procedure, then attributes incoming reviews to the correct provider without requiring patients to mention names. This gives you detailed performance leaderboards for each team member while also preventing Google from flagging reviews that explicitly mention staff names.
How long does it take to set up Reviewflowz with Dovetail?
Setup takes just minutes, not days. Simply connect your Dovetail account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
