When a visit is completed, patient is discharged, or follow-up is finished in CureMD, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Configure it once and every single patient gets asked automatically. No manual work, no missed opportunities, no exceptions.
Your happiest patients, flagged in CureMD
When a patient leaves a 5-star review, that signal flows directly back into CureMD and attaches to their patient record. Now your clinical team knows exactly who your biggest advocates are during every appointment. Ask these promoters for video testimonials, referrals, or case studies. Your best marketing comes from identifying your happiest patients right inside your EHR.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to CureMD, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed to the right staff member. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and leaderboards.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.25% conversion rate. Your competitor has 60 reviews from 800 patients, a 7.5% rate. They're winning. Because Reviewflowz connects to CureMD, it knows exactly how many patient encounters you completed, so instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
Every patient review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But what busy provider has time to craft thoughtful responses while managing patient charts and clinical workflows in CureMD? Reviewflowz uses AI to generate personalized replies across Google, Healthgrades, Zocdoc, Vitals, and 200+ platforms. Review and approve each response, or let them publish automatically so no patient feedback goes unanswered.
FAQs
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What review sites matter most for ehr businesses?
Google Reviews is always the #1 priority since it directly impacts local search visibility, but for EHR businesses, industry-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and capturing patients actively researching healthcare providers. These medical review sites carry significant weight in healthcare-related searches and influence patient decision-making when choosing providers who use systems like CureMD. Reviewflowz monitors all these essential platforms plus 200+ others from a single dashboard, ensuring your practice maintains a strong reputation across every site that matters to your patients.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. Because Reviewflowz integrates directly with CureMD, it automatically calculates your review conversion rate by dividing your reviews by your actual patient encounters. A practice with 80 reviews from 2,000 patients (4% conversion) significantly outperforms one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is marked complete in CureMD, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred channel, then every qualifying patient receives a review request automatically. No manual sending required after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates and works automatically with CureMD, sending requests when visits are completed, patients are discharged, or follow-ups are finished. This makes it particularly powerful in markets where WhatsApp is the primary communication channel.
Can I track which physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by provider through its direct integration with your CureMD EHR system. When reviews are submitted, Reviewflowz pulls the provider information directly from the patient encounter data in CureMD, so patients don't need to mention staff names in their reviews (which helps avoid Google's name-flagging filters that often remove such reviews). This gives you accurate per-provider performance dashboards and coaching insights based on your actual clinical workflow data.
How long does it take to set up Reviewflowz with CureMD?
Setup takes just minutes, not days. Simply connect your CureMD system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most medical practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
