Every CollaborateMD patient gets asked. Automatically.
When a visit is completed, discharge processed, or follow-up finished in CollaborateMD, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. No manual work, no missed opportunities, no forgetting. Set it up once and every single patient gets asked for a review on Google, Healthgrades, Vitals, and other key sites.
Your happiest patients, flagged in CollaborateMD
When a patient leaves a 5-star review, that signal flows directly into CollaborateMD and appears in their patient record. Now your staff knows exactly who your promoters are during every interaction. Ask them for referrals, testimonials, or case studies while they're in your office.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to CollaborateMD, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients, a 5% rate. They're winning. Because Reviewflowz connects to CollaborateMD, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what physician has time to reply to every single review while managing patient charts and clinical workflows in CollaborateMD? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for EHR businesses?
For EHR practices, Google Reviews is always #1 since it drives the most local search visibility, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and when patients search for medical providers within their specialty networks. These industry-specific review sites carry significant weight with patients who are specifically researching healthcare providers and comparing EHR-enabled practices. Reviewflowz monitors all of these major platforms plus 200+ additional review sites from one centralized dashboard, ensuring you never miss patient feedback across the entire healthcare review ecosystem.
How do I measure my review performance?
Most practices focus on raw review count, but that's meaningless without knowing how many patients you actually saw. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your patient encounters from CollaborateMD, so you can see that 80 reviews from 2,000 patients (4%) dramatically outperforms 200 reviews from 15,000 patients (1.3%). This gives you the real performance metric that matters for growing your practice.
How does the review request actually get sent?
When a visit is completed, discharged, or a follow-up is marked complete in CollaborateMD, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying patient receives a review request automatically. No manual sending or follow-up required on your end.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests work the same way as email and SMS, triggering automatically from CollaborateMD when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review generation by individual providers by leveraging your CollaborateMD patient encounter data to attribute each review to the correct physician, nurse, or staff member without requiring patients to mention names. This EHR integration gives you detailed per-provider performance analytics and leaderboards based on actual clinical workflows. Plus, since patients don't need to mention specific provider names in their reviews, you'll see fewer reviews flagged or removed by Google for naming staff members.
How long does it take to set up Reviewflowz with CollaborateMD?
Setup takes just minutes, not days. Simply connect your CollaborateMD system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request will go out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most CollaborateMD practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
