When a job is completed, project delivered, or invoice paid in Clubspeed, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Clubspeed system.
Know exactly who your promoters are
When a customer leaves a positive or negative review, that signal automatically syncs to their record in Clubspeed. Now you can instantly identify your biggest advocates and take action. Ask your promoters for video testimonials, referrals, or case studies to amplify your best marketing asset: happy customers.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Clubspeed, it already knows who handled each job or project. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, and they're winning. Because Reviewflowz connects to Clubspeed, it knows exactly how many jobs or projects you completed. So instead of celebrating raw numbers, you see: 342 jobs this month, 47 reviews, 13.7% conversion rate. That's the metric your competitors can't track.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your local search rankings and visibility. Beyond Google, focus on platforms where your customers are most active, typically including Yelp, Facebook, and Trustpilot, plus any industry-specific review sites relevant to your business. With Reviewflowz, you can monitor and manage all 200+ supported platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by customers), and Reviewflowz calculates this automatically by pulling your customer data from Clubspeed. A business with 80 reviews from 2,000 customers (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 customers (1.3% conversion rate).
How does the review request actually get sent?
When a specific trigger event occurs in Clubspeed (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects this and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future client automatically receives a review request when that trigger fires. It's completely hands-off after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it far more effective than traditional email. Just like email and SMS, WhatsApp review requests are triggered automatically from Clubspeed when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects to your Clubspeed data to attribute each review to the correct team member who handled that job, without requiring clients to mention names. This gives you clean performance tracking while avoiding Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Clubspeed?
Setting up Reviewflowz with Clubspeed takes just minutes, not days. Simply connect your Clubspeed account, select your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request will go out the same day you finish setup.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most Clubspeed users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
