Every Cloud9Ortho appointment becomes a review request
When you mark a cleaning, crown, filling, implant, or any treatment as complete in Cloud9Ortho, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked for reviews on Google, Healthgrades, Zocdoc, Yelp, and Facebook. No manual work, no forgotten follow-ups, just consistent review requests after every appointment.
Your happiest patients, flagged in Cloud9Ortho
When a patient leaves a 5-star Google review, that signal flows right back into Cloud9Ortho attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to share their orthodontic transformation story with future patients.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Cloud9Ortho, it already knows which provider handled each appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 12,000 patients. That's a 1.3% conversion rate. Your competitor down the street has 60 reviews from 1,500 patients. They're winning at 4%. Because Reviewflowz connects to Cloud9Ortho, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 appointments this month, 38 reviews, 13.4% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what dentist, hygienist, or orthodontist has time to reply to every single review across Google, Healthgrades, Zocdoc, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound authentically dental. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always #1 since patients search there first for dental services like cleanings, crowns, implants, and orthodontics, but Healthgrades, Zocdoc, Yelp, and Facebook are crucial for building domain authority and capturing industry-specific searches where patients research dental procedures. Reviewflowz monitors all these essential platforms plus 200+ others from one dashboard, ensuring your Cloud9Ortho practice captures every review opportunity across the sites that matter most for dental professionals.
How do I measure my review performance?
Don't just count reviews. Track your review conversion rate (reviews ÷ patient appointments) instead, because 200 reviews from 15,000 patients (1.3%) means you're underperforming compared to a competitor with 80 reviews from 2,000 patients (4%). Reviewflowz automatically calculates this conversion rate by pulling your patient appointment data directly from Cloud9Ortho, giving you the complete picture of your review performance.
How does the review request actually get sent?
When you mark an appointment as completed in Cloud9Ortho, Reviewflowz automatically triggers and sends a review request to that patient through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient gets asked for a review automatically without any manual work from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email open rates, making it extremely effective for getting patient responses. Just like email and SMS, WhatsApp requests are triggered automatically from Cloud9Ortho when appointments are completed or treatments finished.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes. Reviewflowz automatically connects to your Cloud9Ortho system to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in they're automatically attributed to the right provider without patients needing to mention names. This gives you detailed per-staff performance tracking while avoiding Google's tendency to flag and remove reviews that specifically name dental team members.
How long does it take to set up Reviewflowz with Cloud9Ortho?
Setting up Reviewflowz with Cloud9Ortho takes just minutes, not days. You simply connect your systems, choose your trigger and channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 messages and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
