When a checkout completes, reservation ends, or dining experience finishes in Chewzie, Reviewflowz instantly sends a review request to your guest via email, SMS, or WhatsApp. You set it up once, and every single guest gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest guests, flagged in Chewzie
When a guest leaves a 5-star review on Google or Yelp, that signal flows right back into Chewzie attached to their reservation record. Now your host or manager knows exactly who your biggest fans are. Ask them for a video testimonial, referral, or personal recommendation to their network.
Staff attribution without the name-drop
Most restaurants ask guests to mention their server or manager by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Chewzie, it already knows which host, server, or manager handled each reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns.
How serious are you about your reviews?
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A restaurant with 200 reviews sounds impressive until you realize they served 5,000 guests. That's a 4% conversion rate. Your competitor down the street has 80 reviews from 1,200 guests. They're winning at 6.7%. Because Reviewflowz connects to Chewzie, it knows exactly how many reservations and bookings you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every guest review automatically
Replying to reviews boosts your Google ranking, builds trust with future guests, and gives unhappy diners a reason to return. But what host, server, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, OpenTable, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like they came from your hospitality team. Approve them manually or let them publish automatically so no guest review goes unanswered.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always #1 since it directly impacts local search rankings, but TripAdvisor, Yelp, OpenTable, and Facebook are equally critical for hospitality businesses as they drive domain authority and capture industry-specific searches from diners and travelers. Each platform serves different customer discovery patterns. Reviewflowz monitors all of these essential sites plus 200+ others from one unified dashboard, so you never miss feedback that could impact your restaurant or hotel's reputation.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your guest volume. A restaurant with 50 reviews from 500 guests (10% conversion) is performing much better than one with 200 reviews from 15,000 guests (1.3% conversion). Because Reviewflowz integrates directly with Chewzie, we automatically calculate your true review conversion rate using your actual reservation data, giving you the complete picture of your review performance.
How does the review request actually get sent?
When a guest checks out, completes their reservation, finishes dining, or their event ends in Chewzie, Reviewflowz automatically detects this trigger and sends a review request through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your preferred trigger event and communication method, then every guest gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Chewzie just like email and SMS when checkouts, reservations, dining experiences, or events are completed. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your Chewzie data to track which host, server, or manager handled each reservation, so when guests leave reviews, they're instantly attributed to the right team member without guests needing to mention names. This gives you detailed staff performance leaderboards and helps avoid Google's tendency to flag reviews that specifically mention employee names.
How long does it take to set up Reviewflowz with Chewzie?
Setup takes just minutes, not days. Simply connect your Chewzie account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most hospitality businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same flexible credit system.
