Every Change Healthcare discharge triggers review requests
When a visit is completed, patient is discharged, or follow-up finishes in Change Healthcare (Emdeon), Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set your triggers once and forget about it. Every single patient gets asked for a review without you lifting a finger.
Your happiest patients, flagged in Change Healthcare (Emdeon)
When a patient leaves a 5-star Google review, that signal flows right back into Change Healthcare (Emdeon), attached to their patient record. Now your clinical team knows who your biggest fans are during every appointment. Ask them for a video testimonial, a referral, or to share their story with other patients.
Staff attribution without the name-drop
Most practices ask patients to mention their physician or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Change Healthcare (Emdeon), it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 encounters. They're winning at 5%. Because Reviewflowz connects to Change Healthcare (Emdeon), it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what healthcare provider managing Change Healthcare workflows has time to reply to every single review? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for ehr businesses?
For EHR businesses, Google Reviews is always #1 since it directly impacts local search rankings, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and industry-targeted patient searches. These specialized medical review sites carry significant weight when potential patients research providers who use your EHR system for clinical workflows and billing. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, ensuring your Change Healthcare clients maintain strong online reputations across every review site that matters.
How do I measure my review performance?
Most practices only count total reviews, but that's misleading without knowing your patient volume. Reviewflowz automatically calculates your review conversion rate by dividing your reviews by total patient encounters from Change Healthcare (Emdeon), so you can see that 80 reviews from 2,000 patients (4% conversion) actually outperforms 200 reviews from 15,000 patients (1.3% conversion). This gives you the real metric that matters for measuring your review performance against competitors.
How does the review request actually get sent?
When a visit is completed, discharged, or follow-up is marked complete in Change Healthcare (Emdeon), Reviewflowz automatically detects this trigger event and sends a review request to your patient via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger and communication channel, then every patient automatically receives a review request without any manual work from your staff. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are automatically triggered from Change Healthcare (Emdeon) when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls encounter data from your Change Healthcare (Emdeon) EHR to attribute each patient review to the correct physician, nurse, or provider without requiring patients to mention staff names. This EHR integration gives you accurate per-provider performance tracking while reducing the risk of Google flagging reviews that contain specific staff names.
How long does it take to set up Reviewflowz with Change Healthcare (Emdeon)?
Setup takes just minutes, not days. Simply connect your Change Healthcare (Emdeon) system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices using Change Healthcare, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
