When a job is completed, project delivered, or invoice paid in Ceramic Pro, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Ceramic Pro system.
Know exactly who your promoters are
When a customer leaves a 5-star review, that signal flows directly into their Ceramic Pro record. Now you know exactly who your biggest advocates are. Ask them for video testimonials, referrals, or case studies because your best marketing comes from identifying your happiest customers.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Ceramic Pro, it already knows who handled each job. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate, and they're winning. Because Reviewflowz connects to Ceramic Pro, it knows exactly how many jobs or projects you completed. So instead of celebrating raw numbers, you see: 342 jobs this month, 47 reviews, 13.7% conversion rate. That's the number that beats your competition.
Every review gets a reply. Finally.
Replying to reviews improves your Google rankings and shows potential customers you care about service quality. But manually crafting thoughtful responses to every review across Google, Yelp, Facebook, and 200+ other platforms is impossible at scale. Reviewflowz uses AI to generate on-brand replies in seconds. Review and approve them first, or let them publish automatically so no review ever goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it directly impacts local search visibility and customer decision-making. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most business types, plus any industry-specific platforms relevant to your market. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to pick and choose.
How do I measure my review performance?
Don't just count total reviews. The metric that matters is your review conversion rate (reviews ÷ total jobs), because 50 reviews from 100 jobs (50%) beats 500 reviews from 10,000 jobs (5%). Since Reviewflowz connects directly to your Ceramic Pro data, it automatically calculates your true conversion rate by using your actual job volume as the denominator.
How does the review request actually get sent?
When a specific trigger event occurs in Ceramic Pro (like job completion, project delivery, or invoice payment), Reviewflowz automatically sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger and preferred communication method, then every client automatically receives a review request from that point forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Ceramic Pro just like email and SMS when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks and attributes reviews to specific team members by connecting directly with your Ceramic Pro data to see who handled each job. This eliminates the need for clients to mention staff names in their reviews, which helps avoid Google's tendency to flag and remove reviews that reference specific employees.
How long does it take to set up Reviewflowz with Ceramic Pro?
Setup takes minutes, not days. You simply connect Ceramic Pro to Reviewflowz, select your trigger and communication channel, and you're live with no developer needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most businesses, this works out to just pennies per review collected, making it extremely cost-effective compared to the value each review brings to your business.
