When a case closes, settlement reaches, or matter resolves in Casepeer, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every single client gets asked without you lifting a finger.
Your happiest clients, flagged in Casepeer
When a client leaves a 5-star Google review, that signal flows right back into Casepeer and attaches to their case record. Now your team knows exactly who your biggest advocates are. Ask them for video testimonials, referrals to other potential clients, or case studies that showcase your expertise.
Staff attribution without the name-drop
Most firms ask clients to mention their attorney or paralegal by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Casepeer, it already knows which attorney handled the case. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-attorney performance data for coaching and bonuses.
How serious are you about your reviews?
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A law firm with 50 reviews sounds impressive until you realize they've handled 800 cases. That's a 6.25% conversion rate. Your competitor down the street has 30 reviews from 150 cases, a 20% rate. They're winning. Because Reviewflowz connects to Casepeer, it knows exactly how many cases and matters you've completed. So instead of celebrating raw numbers, you see: 85 cases this month, 18 reviews, 21.2% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential clients, and helps retain unhappy ones before they leave for another firm. But what attorney or paralegal has time to craft thoughtful replies to every single review across Avvo, Martindale, Google, Yelp, and Facebook? Reviewflowz generates professional, on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for legal businesses?
Google Reviews are always #1 for any legal practice since they directly impact local search rankings and client trust, but for attorneys, industry-specific platforms like Avvo and Martindale-Hubbell are crucial for professional credibility and domain authority in legal search results. Yelp and Facebook also matter significantly for personal injury, family law, and estate planning firms where clients research attorneys like any other service provider. Reviewflowz monitors all these critical platforms plus 200+ others from one centralized dashboard, so you never miss important feedback that could impact your firm's reputation.
How do I measure my review performance?
Most law firms make the mistake of counting total reviews, but raw numbers are meaningless without knowing how many clients you actually served. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your total cases from Casepeer, so you can see that 80 reviews from 2,000 cases (4% conversion) actually outperforms 200 reviews from 15,000 cases (1.3% conversion). This gives you the real performance metric that matters for growing your practice.
How does the review request actually get sent?
When a case is marked as closed, settled, or resolved in Casepeer, Reviewflowz automatically detects this trigger and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the Casepeer trigger event and your preferred communication method. From that point forward, every client automatically receives a review request when their matter closes, with zero manual effort required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests along with email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email for reaching your clients. Just like email and SMS requests, WhatsApp messages are triggered automatically from Casepeer when cases are closed or matters resolved.
Can I track which attorney or paralegal generates the most reviews?
Yes, Reviewflowz automatically tracks which attorney or paralegal generates reviews by connecting directly to your Casepeer case management system to identify who handled each matter. When clients leave reviews, they're automatically attributed to the correct legal professional without clients needing to mention names, giving you detailed performance insights and staff leaderboards. This approach also helps avoid Google's tendency to flag and remove reviews that specifically mention attorney or staff names.
How long does it take to set up Reviewflowz with Casepeer?
Setup takes just minutes, not days. Simply connect your Casepeer account, select your trigger and preferred communication channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most law firms, this works out to pennies per review collected, making it a negligible cost compared to the value each client review brings to your practice.
