Every patient interaction becomes a review opportunity
When a visit completes, treatment finishes, or discharge happens in Carepatron, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once, and every single patient gets asked. No manual follow-ups, no missed opportunities, no staff time wasted.
Your happiest patients, flagged in Carepatron
When a patient leaves a 5-star Google review, that signal flows right back into Carepatron attached to their patient record. Now your clinical team knows who your biggest fans are during every appointment. Ask them for a video testimonial, a referral, or to share their story with other patients.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Carepatron, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. a 5% rate, and they're winning. Because Reviewflowz connects to Carepatron, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 284 patient visits this month, 39 reviews, 13.7% conversion rate.
AI replies to every healthcare review automatically.
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what doctor has time to reply to every single review across Google, Healthgrades, Zocdoc, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like your provider wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and where patients specifically research medical providers. Yelp also remains important for general business credibility. Reviewflowz monitors all of these essential platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your practice's reputation.
How do I measure my review performance?
Most healthcare practices make the mistake of counting total reviews, but raw numbers are meaningless without knowing your patient volume. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your total patient encounters from Carepatron, so you can see that 80 reviews from 2,000 patients (4% conversion) actually outperforms 200 reviews from 15,000 patients (1.3% conversion). This gives you the real metric that matters for growing your practice.
How does the review request actually get sent?
When a visit is completed, treatment finished, discharge processed, or follow-up done in Carepatron, Reviewflowz automatically detects this trigger event and sends a review request to your patient. You choose whether the request goes out via email, SMS, or WhatsApp, set it up once with your preferred trigger and channel, and then every patient gets asked automatically from that point forward. It's completely set and forget with no manual work required on your end.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Carepatron events like visit completions, treatments, discharges, or follow-ups, working exactly the same way as our email and SMS options.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your Carepatron system to track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, nurse, or staff member without patients needing to mention names. This gives you detailed performance insights for each provider while actually helping your Google reviews stay live longer, since Google often removes reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Carepatron?
Setup takes just minutes, not days. Simply connect your Carepatron account, choose your trigger and communication channel, and you're live with no developer needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. WhatsApp pricing varies by country. For most healthcare practices, this works out to just pennies per review collected, making it cost-effective compared to the value each patient review brings to your practice.
