When a lease is signed, closing is completed, move-in is done, or showing is finished in Buildium, Reviewflowz automatically sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. Set it up once, and every single interaction gets converted into a review opportunity. No manual work, no missed opportunities, no delays.
Your happiest tenants, flagged in Buildium
When a tenant leaves a 5-star Google review, that signal flows right back into Buildium attached to their resident record. Now your property managers know exactly who your biggest advocates are. Ask them for video testimonials, referrals to future tenants, or case studies for your leasing campaigns.
Staff attribution without the name-drop
Most property managers ask tenants to mention their leasing agent by name in reviews. Problem: Google flags those reviews more often, and tenants forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Buildium, it already knows which property manager handled the lease or showing. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A property manager with 50 reviews sounds impressive until you realize they completed 800 leases. That's a 6.25% conversion rate. Your competitor with 25 reviews from 200 leases has a 12.5% rate. They're winning. Because Reviewflowz connects to Buildium, it knows exactly how many leases and closings you completed. So instead of celebrating raw numbers, you see: 180 leases this month, 31 reviews, 17.2% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential tenants and buyers, and gives you a chance to recover unhappy residents before they leave. But what property manager has time to craft thoughtful replies across Google, Yelp, Zillow, and Apartments.com for every single property? Reviewflowz generates on-brand replies using AI across 200+ platforms. Review and approve them first, or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for property management/ real estate businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings, but property management companies also need to monitor industry-specific platforms like Zillow, Apartments.com, Yelp, and Facebook for domain authority and targeted prospect research. These specialized real estate platforms are where potential tenants and property owners actively search for management services, making your reputation on these sites crucial for lead generation. Reviewflowz monitors all these key platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your volume. A property manager with 200 reviews from 15,000 tenants (1.3% conversion) is actually underperforming compared to one with 80 reviews from 2,000 tenants (4% conversion). Because Reviewflowz integrates with Buildium, it automatically calculates your true review conversion rate by dividing your reviews by your actual lease signings and closings.
How does the review request actually get sent?
When specific events happen in Buildium like a lease signing, closing completion, move-in, or showing completion, Reviewflowz automatically detects these triggers and sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. You configure this once by selecting your preferred trigger event and communication channel, then the system runs on autopilot. From that point forward, every relevant contact gets a review request automatically without any manual work from you.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from your Buildium events like lease signings, closings, and move-ins, just like our email and SMS options. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which property manager, agent, or broker generates the most reviews?
Yes. Reviewflowz automatically connects to your Buildium data to track which property manager, agent, or broker handled each lease or property transaction, so when reviews come in they're instantly attributed to the right team member without tenants or clients needing to mention names. This gives you detailed performance leaderboards for your staff while also keeping more reviews live on Google, since reviews mentioning specific agent names often get flagged and removed.
How long does it take to set up Reviewflowz with Buildium?
Setup takes just minutes, not days. Simply connect your Buildium account, select your trigger and communication channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most property management companies, this works out to just pennies per review collected. WhatsApp pricing varies by country.