When your job hits "completed," inspection passes, or invoice gets paid in Buildertrend, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in Buildertrend
When a homeowner leaves a 5-star Google review, that signal flows right back into Buildertrend attached to their project record. Now your project managers and crew leads know exactly who your biggest fans are. Ask them for a video testimonial, referral, or case study because your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their crew lead or project manager by name in reviews. Problem: Google flags those reviews more often, and homeowners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Buildertrend, it already knows which team member handled each completed project. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.3% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to Buildertrend, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy clients a reason to come back. But what contractor has time to reply to every single review across Google, Angi, HomeAdvisor, and dozens of other platforms? Reviewflowz generates on-brand replies using AI across 200+ sites. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for contractor businesses?
Google Reviews is always #1 for contractors since most homeowners search there first, but industry-specific platforms like Angi, HomeAdvisor, and BBB are crucial for domain authority and capturing customers actively seeking home improvement services. Yelp and Facebook also drive significant local traffic for roofing, plumbing, HVAC, and electrical contractors. Reviewflowz monitors all these key platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most contractors only track total review count, but that's meaningless without knowing how many jobs you completed. Reviewflowz connects directly to Buildertrend to calculate your review conversion rate (reviews ÷ completed jobs), so you can see that 80 reviews from 2,000 customers (4% conversion) actually outperforms 200 reviews from 15,000 customers (1.3% conversion). This gives you the real metric that matters for measuring your review performance against competitors.
How does the review request actually get sent?
When a specific trigger event occurs in Buildertrend (like job completion, final inspection passing, or invoice payment), Reviewflowz automatically sends a review request to your customer through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger and preferred communication method, then every customer automatically receives a review request going forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it incredibly effective for getting customer responses. Just like email and SMS, WhatsApp requests are triggered automatically from Buildertrend when jobs are completed, inspections pass, or invoices are paid.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes. Reviewflowz automatically connects to your Buildertrend data to identify which technician, installer, or crew lead handled each completed job, so when reviews come in they're automatically attributed to the right team member without customers needing to mention names. This gives you accurate per-staff performance tracking and leaderboards, plus it helps avoid Google's automatic removal of reviews that mention specific staff names.
How long does it take to set up Reviewflowz with Buildertrend?
Setup takes just minutes, not days. Simply connect your Buildertrend account, choose your trigger and communication channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
