Every Boulevard patient gets asked. Automatically.
When a visit completes, treatment finishes, or discharge happens in Boulevard, Reviewflowz sends a review request to your patient via email, SMS, or WhatsApp. Set it up once, and every single patient gets asked. No manual work, no forgetting, no delays.
Your happiest patients, flagged in Boulevard
When a patient leaves a 5-star Google review, that signal flows right back into Boulevard attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or a case study. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Boulevard, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. a 5% rate, and they're winning. Because Reviewflowz connects to Boulevard, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically.
Replying to reviews improves your Google rankings and builds trust with potential patients, but no healthcare provider has time to craft thoughtful responses to every review on Google, Healthgrades, Zocdoc, and dozens of other platforms. Reviewflowz uses AI to generate professional, on-brand replies in seconds across 200+ review sites. Choose to review and approve each response or let them publish automatically so no patient review ever goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since most patients start their search there, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and capturing patients actively searching for medical providers. These specialized sites, along with Yelp, help establish credibility within the healthcare industry and improve your overall digital presence. Reviewflowz monitors all these key platforms plus 200+ others from one centralized dashboard, so you never miss important patient feedback across any channel.
How do I measure my review performance?
Most businesses track raw review counts, but that's meaningless without knowing your patient volume. Reviewflowz connects directly to Boulevard to calculate your true review conversion rate by dividing your reviews by your total patient encounters. A practice with 50 reviews from 500 patients (10% conversion) significantly outperforms one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When a patient visit is completed, treatment finished, discharged, or follow-up is marked done in Boulevard, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred communication channel, then every patient gets contacted automatically from that point forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it incredibly effective for patient engagement. Just like our other channels, WhatsApp requests are triggered automatically from Boulevard when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Because Reviewflowz integrates directly with Boulevard, it automatically knows which healthcare provider handled each patient encounter and attributes incoming reviews to the correct doctor, physician, nurse, or staff member without patients needing to mention names. This gives you detailed performance tracking per provider while also reducing the risk of Google flagging reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Boulevard?
Setting up Reviewflowz with Boulevard takes minutes, not days. Simply connect your Boulevard account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
