Every completed appointment becomes a review request
When an appointment is marked complete in Better HQ, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once, and every client gets asked — no extra steps, no manual follow-up. Your existing workflow in Better HQ now captures reviews seamlessly.
Know exactly who your promoters are
When a client leaves a review—positive or negative—that signal flows directly into their Better HQ record. Now you can instantly identify your biggest fans and take advocacy further: ask for video testimonials, referrals, or case studies. Your happiest clients are your best marketing asset, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach — because it's connected to Better HQ, it already knows who handled each appointment. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive — until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers — a 4% rate. They're winning. Because Reviewflowz connects to Better HQ, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it's the most visible to potential customers searching for your business. Yelp, Facebook, and Trustpilot are also important across most industries, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose—we track them all automatically.
How do I measure my review performance?
Most businesses make the mistake of counting raw reviews, but 200 reviews sounds impressive until you realize they came from 15,000 appointments (1.3% conversion rate) while your competitor's 80 reviews from 2,000 appointments represents a 4% conversion rate. Because Reviewflowz integrates directly with Better HQ, we automatically calculate your true review conversion rate by dividing your reviews by your total appointments, giving you the real metric that matters for measuring performance against competitors.
How does the review request actually get sent?
When an appointment is marked as completed in Better HQ, Reviewflowz automatically detects this trigger and immediately sends a review request to your client through your chosen channel—email, SMS, or WhatsApp. You configure this once by selecting the "appointment completed" trigger and your preferred communication method, then every client automatically receives a review request without any manual work from you. It's completely set-and-forget—Reviewflowz handles everything in the background once your appointment status updates in Better HQ.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates—significantly higher than email. Just like our email and SMS options, WhatsApp requests are automatically triggered when appointments are completed in Better HQ. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which team member generates the most reviews?
Yes! Since Reviewflowz integrates directly with Better HQ, it automatically knows which team member handled each appointment and attributes incoming reviews to the correct person without requiring clients to mention names. This gives you detailed per-staff performance tracking and leaderboards, plus helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Better HQ?
Setup takes just minutes, not days or weeks like other review platforms. Simply connect your Better HQ account, select your trigger (like appointment completed), choose your preferred channel (email, SMS, or WhatsApp), and you're live - no developer or IT support required. Your first automated review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most Better HQ users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
