When a visit is completed, discharged, or a follow-up is finished in Aprima, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set your preferences once and forget about it. Every single patient gets asked for a review without you lifting a finger.
Your happiest patients, flagged in Aprima
When a patient leaves a 5-star review, that signal flows directly into Aprima and attaches to their patient record. Now your clinical team knows exactly who your promoters are during every appointment. Ask these advocates for video testimonials, referrals, or case studies. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Aprima, it already knows which physician, nurse, or provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and leaderboards.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients. A 7.5% rate that destroys yours. Because Reviewflowz connects to Aprima, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 284 encounters this month, 39 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to come back. But what provider juggling Aprima workflows, patient charts, and clinical documentation has time to reply to every single review? Reviewflowz generates on-brand replies using AI across Google, Healthgrades, Zocdoc, Yelp, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for EHR businesses?
For EHR providers, Google Reviews is always #1 since it drives local search visibility, but healthcare-specific platforms like Healthgrades, Vitals, Zocdoc, and WebMD are crucial for domain authority and industry-specific search where potential clients research EHR solutions. These specialized medical review sites carry significant weight when healthcare practices evaluate EHR vendors like Aprima alternatives. Reviewflowz monitors all these key platforms plus 200+ others from one centralized dashboard, ensuring you never miss critical feedback that could impact your EHR business growth.
How do I measure my review performance?
Most practices focus on total review count, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 500 patients (10% conversion rate) is actually outperforming one with 200 reviews from 15,000 patients (1.3% conversion rate). Because Reviewflowz integrates directly with Aprima, we automatically calculate your true review conversion rate by dividing your reviews by your actual patient encounters.
How does the review request actually get sent?
When a visit is marked as completed, discharged, or a follow-up is completed in Aprima, Reviewflowz automatically detects this trigger and sends a review request to the patient via your chosen channel (email, SMS, or WhatsApp). You configure the trigger event and communication channel once during setup, then every qualifying patient receives a review request automatically without any manual intervention. It's completely set-and-forget once you've selected your preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp for sending review requests, along with email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, significantly higher than traditional email. Just like email and SMS, WhatsApp review requests are triggered automatically from Aprima when visits are completed, patients are discharged, or follow-ups are finished.
Can I track which physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically pulls encounter data from your Aprima EHR to attribute each review to the correct physician, nurse, or provider who handled that patient visit, giving you detailed performance tracking without requiring patients to name staff members. This EHR integration also helps prevent Google from flagging reviews, since reviews that specifically mention provider names are more likely to be removed by review platforms.
How long does it take to set up Reviewflowz with Aprima?
Setup takes minutes, not days. Simply connect your Aprima system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most Aprima practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
