When a meal is completed, order fulfilled, or reservation honored in Aloha Cloud, Reviewflowz automatically sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and every single diner gets asked. No manual work, no forgotten requests, no missed opportunities.
Your happiest diners, flagged in Aloha Cloud
When a guest leaves a 5-star Google review, that signal flows right back into Aloha Cloud attached to their customer record. Now your servers and managers know who your biggest fans are during their next visit. Ask them for a video testimonial, a referral, or to bring friends for your next special event.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server, bartender, or chef by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it connects to Aloha Cloud, it already knows which staff member handled each table or order, so when reviews come in, they're automatically attributed. Your reviews read naturally, fewer get removed by Google, and you still get per-server performance data and leaderboards.
How serious are you about your reviews?
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A restaurant with 500 reviews sounds impressive until you realize they served 20,000 orders. That's a 2.5% conversion rate. Your competitor down the street has 150 reviews from 3,000 orders. A 5% rate. They're winning. Because Reviewflowz connects to Aloha Cloud, it knows exactly how many orders and reservations you completed. So instead of celebrating raw numbers, you see: 1,247 orders this month, 89 reviews, 7.1% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what server, chef, bartender, or manager has time to reply to every single review across Google, Yelp, TripAdvisor, OpenTable, DoorDash, and Uber Eats? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for restaurants & bars & cafés businesses?
Google is always #1 for restaurants since most customers search there first, but Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Facebook are equally critical for domain authority and industry-specific searches where diners make reservation and ordering decisions. Each platform serves different customer behaviors. from walk-in research to delivery orders. Reviewflowz monitors all these essential sites plus 200+ others from one unified dashboard, so you never miss a review that could impact your restaurant's reputation.
How do I measure my review performance?
Most restaurants track raw review counts, but that's meaningless without knowing your customer volume. A restaurant with 50 reviews from 500 customers (10% conversion rate) is dramatically outperforming one with 200 reviews from 10,000 customers (2% conversion rate). Because Reviewflowz integrates directly with your Aloha Cloud system, it automatically calculates your true review conversion rate by dividing your reviews by your actual order and reservation volume.
How does the review request actually get sent?
When Aloha Cloud marks an order as complete, reservation as honored, or delivery as fulfilled, Reviewflowz automatically triggers a review request to your customer through your chosen channel: email, SMS, or WhatsApp. You configure the trigger event and communication method once during setup, then every qualifying transaction automatically generates a review request without any manual intervention. It's completely set-and-forget once you've defined your preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Aloha Cloud just like email and SMS when meals are completed, orders fulfilled, reservations honored, or takeout delivered. This makes WhatsApp especially powerful in markets where it's the preferred communication channel.
Can I track which server, chef, bartender, or manager generates the most reviews?
Yes. Reviewflowz automatically connects with Aloha Cloud to identify which server, chef, bartender, or manager handled each order or table, so when reviews come in, they're attributed to the right team member without guests needing to mention names. This gives you detailed staff performance leaderboards while avoiding Google's tendency to flag and remove reviews that specifically name restaurant staff.
How long does it take to set up Reviewflowz with Aloha Cloud?
Setup takes just minutes, not days. Simply connect your Aloha Cloud system, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS messages cost $5 per 100 SMS, all on a pay-as-you-go basis with no monthly minimums or contracts. For most restaurants, bars, and cafés, this translates to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
