When a visit completes, treatment finishes, or discharge processes in Allscripts, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set your triggers once and every single patient gets asked. No manual work, no missed opportunities, no delays.
Your happiest patients, flagged in Allscripts
When a patient leaves a 5-star Google review, that signal flows right back into Allscripts and gets attached to their patient record. Now your clinical staff knows who your biggest fans are during every appointment. Ask them for a video testimonial, a referral, or to share their story with other patients.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Allscripts, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and leaderboards.
How serious are you about your reviews?
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A medical practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. A 5% rate means they're winning. Because Reviewflowz connects to Allscripts, it knows exactly how many patient encounters you completed, so you see the metric that matters: 285 encounters this month, 39 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to patient reviews boosts your Google rankings, builds trust with prospective patients, and helps retain unhappy ones. But no healthcare provider using Allscripts has time to craft thoughtful responses to every review across Google, Healthgrades, Zocdoc, Vitals, and 200+ other platforms. Reviewflowz uses AI to generate professional, on-brand replies in seconds. Review and approve them first, or let them publish automatically so no patient review ever goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority for healthcare practices since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are equally crucial for domain authority and industry-specific patient searches. These specialized medical review sites often rank higher in healthcare-related searches and influence patient decisions more than general review platforms. Reviewflowz monitors all of these essential healthcare review sites plus 200+ others from one centralized dashboard, ensuring your Allscripts practice data stays consistent across every platform that matters to your patients.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), which Reviewflowz calculates automatically by pulling encounter data directly from your Allscripts system. A practice with 50 reviews from 500 patients (10% conversion rate) is outperforming one with 200 reviews from 10,000 patients (2% conversion rate).
How does the review request actually get sent?
When specific events occur in Allscripts like visit completion, treatment finishing, patient discharge, or follow-up completion, Reviewflowz automatically triggers a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient who reaches that milestone automatically receives a review request without any manual intervention. It's completely set-and-forget once your initial setup is complete.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Allscripts just like email and SMS when visits are completed, treatments finished, or follow-ups are done. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz integrates directly with your Allscripts EHR system to automatically track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, nurse, or physician without patients needing to mention names. This automatic attribution also helps prevent Google from flagging and removing your reviews, since reviews that specifically mention provider names are more likely to be taken down.
How long does it take to set up Reviewflowz with Allscripts?
Setup takes just minutes, not days. Simply connect your Allscripts system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
