From patient discharge to review request. Hands-free.
When a visit completes, treatment finishes, or follow-up concludes in Aesthetic Record, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set your triggers once and forget it. Every single patient gets asked without you lifting a finger.
Your happiest patients, flagged in Aesthetic Record
When a patient leaves a 5-star Google review, that signal flows right back into Aesthetic Record attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to participate in a case study. Your best marketing comes from your happiest patients, but only if you know who they are.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor, physician, nurse, or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Aesthetic Record, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. a 5% rate, and they're winning. Because Reviewflowz connects to Aesthetic Record, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the metric no other review platform can give you.
Stop ignoring patient reviews. AI replies automatically.
Replying to every review builds patient trust and boosts your Google rankings, but no healthcare provider has time to craft thoughtful responses at scale. Reviewflowz uses AI to generate professional, on-brand replies across Google, Healthgrades, Zocdoc, Vitals, and 200+ other platforms where patients leave reviews. Choose to approve each response or let them publish automatically. Either way, every patient review gets the attention it deserves.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for healthcare businesses?
Google Reviews are always the #1 priority since they appear directly in search results and Google My Business listings, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry authority and when patients search for specialized care. These medical review sites often rank higher in healthcare-related searches and help establish credibility with both patients and search engines. Reviewflowz monitors all these essential platforms plus 200+ others from a single dashboard, so you never miss important feedback across your entire online presence.
How do I measure my review performance?
Don't just count your total reviews. What matters is your review conversion rate (reviews ÷ patient encounters), and because Reviewflowz integrates with Aesthetic Record, we automatically calculate this for you using your actual patient visit data. A practice with 80 reviews from 2,000 patients (4% conversion) is dramatically outperforming one with 200 reviews from 15,000 patients (1.3% conversion).
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, discharge a patient, or complete a follow-up in Aesthetic Record, Reviewflowz automatically detects this trigger and sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every patient automatically receives a review request without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far higher than traditional email. Just like our email and SMS features, WhatsApp requests are triggered automatically from Aesthetic Record when visits are completed or treatments finished.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Reviewflowz automatically connects to your Aesthetic Record system to track which healthcare provider handled each patient encounter, so when reviews come in, they're instantly attributed to the correct doctor, physician, nurse, or provider without patients needing to mention names. This gives you detailed per-staff performance tracking and leaderboards, plus it helps avoid Google's tendency to flag and remove reviews that specifically mention provider names.
How long does it take to set up Reviewflowz with Aesthetic Record?
Setup takes just minutes, not days. You simply connect Aesthetic Record to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most aesthetic practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
