Every completed transaction becomes a review request
When a payment is processed in Adyen, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every transaction triggers an ask, using the customer data already in your Adyen system.
Review signals, right inside Adyen
When a customer leaves a 5-star review, that signal flows directly into their Adyen record. Now you know exactly who your biggest fans are. Ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Adyen, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers at 4%. Because Reviewflowz connects to Adyen, it knows exactly how many transactions you completed: 342 transactions this month, 47 reviews, 13.7% conversion rate. While other platforms celebrate raw numbers, you optimize against the metric that actually matters.
Reply to every review automatically with AI
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search and customer trust. Beyond Google, focus on Yelp, Facebook, and Trustpilot, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your transaction volume. Since Reviewflowz integrates directly with Adyen, we automatically calculate your review conversion rate by dividing your reviews by your actual transactions. A business with 80 reviews from 2,000 Adyen transactions (4% conversion) significantly outperforms one with 200 reviews from 15,000 transactions (1.3% conversion).
How does the review request actually get sent?
When a payment is successfully processed in Adyen, Reviewflowz automatically detects this transaction completion event and immediately sends a review request to your customer. You can choose to send these requests via email, SMS, or WhatsApp during the initial setup. Once configured, every completed Adyen transaction triggers an automatic review request without any manual intervention required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates compared to traditional email. Like our other channels, WhatsApp requests are automatically triggered when transactions are completed and payments are processed in Adyen.
Can I track which team member generates the most reviews?
Yes. Reviewflowz automatically connects to your Adyen payment data to track which team member handled each transaction, so when reviews come in they're attributed to the right person without customers needing to mention names. This eliminates the risk of reviews being flagged by Google for containing staff names while giving you complete performance tracking and coaching insights for each team member.
How long does it take to set up Reviewflowz with Adyen?
Setting up Reviewflowz with Adyen takes minutes, not days. Simply connect your Adyen account, select your trigger and channel, and you're live without needing any developers or IT support. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most Adyen merchants, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
