When you mark a job completed, project delivered, or invoice paid in ACT!, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your ACT! system.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal flows directly into their ACT! record. Now you can instantly identify your biggest advocates and take action. Ask your happiest clients for referrals, testimonials, or case studies instead of letting that valuable feedback sit in isolation.
Stop asking clients to mention staff names
Most businesses ask customers to mention a team member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it connects to ACT!, it already knows who handled each client relationship, so when reviews come in, they're automatically attributed to the right person. Reviews read naturally, fewer get removed by Google, and you still get complete per-staff performance tracking.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to ACT!, it knows exactly how many job or projects you completed. So instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your sector. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing how many customers you actually served. Reviewflowz automatically calculates your review conversion rate by dividing your reviews by your total jobs/projects from ACT!, giving you the true performance metric that matters. A business with 80 reviews from 2,000 ACT! contacts (4% conversion) is actually outperforming a competitor with 200 reviews from 15,000 contacts (1.3% conversion).
How does the review request actually get sent?
When you complete a job, deliver a project, or mark an invoice as paid in ACT!, Reviewflowz automatically detects this trigger event and sends a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure the trigger and channel once during setup, then every future client automatically receives a review request without any manual work from you. It's completely set-and-forget once you've chosen your trigger event and preferred communication method.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from ACT! just like email and SMS when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes! Since Reviewflowz integrates directly with ACT!, it automatically knows which team member handled each client interaction and attributes incoming reviews to the correct person without requiring clients to mention names. This gives you powerful performance tracking while also helping your reviews avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with ACT!?
Setup takes just minutes, not days. You simply connect ACT! to Reviewflowz, pick your trigger and channel, and you're live with no developer needed. Your first review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS cost $5 per 100 SMS, all on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
