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Design

19 Customer Marketing Conferences to Attend in 2025

February 13, 2024
Candice Wu
Design

9 Ways To Leverage SaaS Review Sites For Explosive Growth

January 30, 2024
Candice Wu
Design

Top 15 Customer Marketing Influencers to Follow for Tips that Work

#1 Scott Wilder | #2 Mary Green | #3 Emily Amos | #4 Joe Kevens | #5 Alexie Glover | #6 Alison Bukowski | #7 Kevin Lau | #8 Megan Heuer...
January 23, 2024
Candice Wu
Design

Customer Reference Program: 5 Steps to Collecting Powerful Customer Stories

#1 Track your program's performance | #2 ID the most engaged customers | #3 Outreach | #4 Create compelling assets | #5 Promote those assets
January 16, 2024
Candice Wu
Design

NPS vs. CSAT vs. CES: 4 Costly Mistakes to Avoid (and What to Do Instead)

#1 Comparing with the competition | #2 Not using cohorts | #3 Grouping old and new customers together | #4 Treating them as absolute values
January 9, 2024
Candice Wu
Design

10 Best Customer Advocacy Software Providers in 2025

#1 Birdeye | #2 Referral Factory | #3 Reviewflowz | #4 Influitive | #5 Nicejob | #6 Extole | #7 Referral Rock | #8 Annex cloud
December 19, 2023
Candice Wu