When a reservation completes, dining experience ends, or event wraps up in Zomato Book, Reviewflowz instantly sends a review request to your guest via email, SMS, or WhatsApp. Set it up once and every single guest gets asked for reviews on Google, TripAdvisor, Yelp, OpenTable, and Facebook. No manual follow-up, no missed opportunities, no delays.
Your happiest guests, flagged in Zomato Book
When a diner leaves a 5-star review on Google or Yelp, that signal flows right back into Zomato Book and gets attached to their guest profile. Now your host, server, or manager knows exactly who your biggest fans are during their next visit or booking call. Ask them for a video testimonial, a referral, or help with your social media. Your best marketing comes from your happiest guests, but only if you know who they are.
Staff attribution without the name-drop
Most restaurants ask diners to mention their server or host by name in reviews. Problem: Google flags those reviews more often, and guests forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Zomato Book, it already knows which staff member handled each reservation. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-staff performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A restaurant with 50 reviews sounds impressive until you realize they served 1,000 guests. That's a 5% conversion rate. Your competitor down the street has 30 reviews from 200 guests. A 15% rate. They're winning. Because Reviewflowz connects to Zomato Book, it knows exactly how many reservations you completed. So instead of celebrating raw numbers, you see: 342 reservations this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future diners, and gives unhappy guests a reason to return. But what host, server, or manager has time to reply to every single review across Google, Yelp, OpenTable, TripAdvisor, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hospitality businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings and Maps visibility, but hospitality businesses also need to monitor TripAdvisor, Yelp, OpenTable, and Facebook because these platforms drive significant booking decisions and build crucial domain authority for restaurant and hotel discovery. Reviewflowz monitors all of these essential platforms plus 200+ others from a single dashboard, giving you complete visibility into your online reputation across every review site that matters to your guests.
How do I measure my review performance?
Don't just count reviews. Raw numbers are meaningless without knowing your guest volume. Reviewflowz automatically calculates your true review conversion rate by connecting to your Zomato Book data, so you can see that 80 reviews from 2,000 guests (4% conversion) actually outperforms 200 reviews from 15,000 guests (1.3% conversion).
How does the review request actually get sent?
When a reservation is completed or dining experience ends in Zomato Book, Reviewflowz automatically detects this trigger and sends a review request to your guest via email, SMS, or WhatsApp (your choice). You configure it once by selecting your preferred channel and trigger event, then every guest gets contacted automatically without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates at nearly 98% compared to email, making it especially powerful in markets where WhatsApp is the primary communication channel. Just like email and SMS, WhatsApp review requests are triggered automatically from Zomato Book when checkouts, reservations, or dining experiences are completed.
Can I track which host, server, or manager generates the most reviews?
Yes. Reviewflowz automatically connects to your Zomato Book system to track which host, server, or manager handled each reservation, so when reviews come in, they're instantly attributed to the right team member without guests needing to mention names. This gives you detailed staff performance leaderboards and coaching insights, plus it helps avoid Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Zomato Book?
Setting up Reviewflowz with Zomato Book takes just minutes, not days. Simply connect your Zomato Book account, choose your trigger and preferred channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sent and SMS requests cost $5 per 100 sent, with pay-as-you-go pricing and no monthly minimums or contracts. For most restaurants using Zomato Book, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
