Every WRS Health patient gets asked. Automatically.
When a visit completes, treatment finishes, or discharge happens in WRS Health, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked for reviews on Google, Healthgrades, Zocdoc, and other key sites that drive new patient acquisition.
Your happiest patients, flagged in WRS Health
When a patient leaves a 5-star review on Google or Facebook, that signal flows directly into WRS Health and attaches to their patient record. Now your staff knows exactly who your promoters are during every appointment and interaction. Ask them for video testimonials, referrals, or case studies while the positive experience is fresh.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or nurse by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell provider names. Reviewflowz takes a different approach. Because it connects to WRS Health, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients, a 5% rate. They're winning. Because Reviewflowz connects to WRS Health, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate.
AI replies to every patient review automatically
Replying to reviews on Google, Healthgrades, Zocdoc, and Yelp boosts your SEO rankings and builds trust with future patients. But no physician has time to craft thoughtful responses to every single review across 200+ platforms. Reviewflowz uses AI to generate on-brand replies that sound like they came from your practice. Review and approve them first, or let them publish automatically so no patient review ever goes unanswered.
FAQs
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What review sites matter most for healthcare businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for domain authority and where patients actively research providers. Yelp also plays an important role in local healthcare searches. Reviewflowz monitors all these major platforms plus 200+ others from a single dashboard, so you never miss important patient feedback across the healthcare review ecosystem.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by patient encounters), which Reviewflowz calculates automatically by connecting to your WRS Health data. A practice with 80 reviews from 2,000 patients (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 patients (1.3% conversion rate).
How does the review request actually get sent?
When you mark a visit as completed, finish a treatment, process a discharge, or complete a follow-up in WRS Health, Reviewflowz automatically triggers a review request to that patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your trigger event and preferred communication channel, then every patient automatically receives a review request from that point forward. No manual sending required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for patient engagement. Just like email and SMS, WhatsApp requests are automatically triggered from WRS Health when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by provider through its direct integration with WRS Health. Since Reviewflowz knows which doctor, physician, nurse, or provider handled each patient encounter, reviews are automatically attributed to the correct healthcare professional without patients needing to mention names. This prevents Google from flagging reviews that specifically mention provider names, while giving you detailed performance insights and coaching data for each member of your healthcare team.
How long does it take to set up Reviewflowz with WRS Health?
Setup takes just minutes, not days. You simply connect your WRS Health system to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
