Every Workiz job completion triggers a review request
When you mark a service call complete, close a work order, or finish an installation in Workiz, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single homeowner gets asked for a Google, Yelp, or Angi review without you lifting a finger. No manual follow-ups, no forgotten requests, no lost opportunities.
Your happiest homeowners, flagged in Workiz
When a homeowner leaves a 5-star Google review after your AC repair, that signal flows right back into Workiz attached to their service record. Now your dispatchers and techs know who your biggest fans are. Ask them for a video testimonial, referral to their neighbor, or case study for your next marketing campaign.
Staff attribution without the name-drop
Most HVAC and plumbing shops ask homeowners to mention their technician by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Workiz, it already knows which technician handled each service call. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A plumber with 150 reviews sounds impressive until you realize they completed 2,000 service calls. That's a 7.5% conversion rate. Your competitor down the street has 60 reviews from 400 calls, a 15% rate. They're winning. Because Reviewflowz connects to Workiz, it knows exactly how many jobs you completed, so instead of celebrating raw numbers, you see: 287 service calls this month, 31 reviews, 10.8% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy homeowners a reason to call you back. But what HVAC technician has time to reply to every single review across Google, Yelp, Angi, HomeAdvisor, and BBB? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for hvac / home services businesses?
Google Reviews is always #1 for HVAC and home services since most customers find contractors through local search, but industry-specific platforms like Angi, HomeAdvisor, Yelp, Facebook, and BBB are crucial for building domain authority and capturing customers who research on specialized home improvement sites. These platforms drive qualified leads since homeowners actively search there when they need HVAC, plumbing, or electrical work. Reviewflowz monitors all of these key review sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by completed jobs), which Reviewflowz calculates automatically using your job data from Workiz. A contractor with 50 reviews from 500 jobs (10% conversion rate) is outperforming one with 200 reviews from 5,000 jobs (4% conversion rate).
How does the review request actually get sent?
When you mark a job as completed in Workiz, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp (you choose which channel). You set this up once by selecting your trigger event and preferred communication method, then every completed job automatically sends the request without any manual work. It's completely hands-off once configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Workiz when service calls, installations, or maintenance visits are completed, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which technician or installer generates the most reviews?
Yes. Since Reviewflowz integrates directly with Workiz, it automatically knows which HVAC technician or installer completed each service call, so every review gets attributed to the right team member without customers having to mention names. This gives you detailed performance tracking for each technician while also helping avoid Google's tendency to flag reviews that specifically name staff members.
How long does it take to set up Reviewflowz with Workiz?
Setup takes just minutes, not days. Simply connect your Workiz account, choose your trigger and messaging channel, and you're live with no developer or IT team required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS cost $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most HVAC and home service businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
