When an order is delivered, purchase confirmed, or return period expires in Wondersign, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every buyer gets asked for a review without any extra steps. No manual tracking, no missed opportunities, just automatic requests using the data already in your Wondersign system.
Know exactly who your promoters are
When a customer leaves a review, that signal flows directly into their Wondersign record. Now you can instantly identify your biggest fans and ask them for video testimonials, referrals, or case studies. Your happiest customers are your best marketers, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Wondersign, it already knows who handled the transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Wondersign, it knows exactly how many orders you completed. So instead of celebrating raw numbers, you see: 342 orders this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your market. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by orders), because 200 reviews from 15,000 customers (1.3%) means you're losing to a competitor with 80 reviews from 2,000 customers (4%). Since Reviewflowz connects directly to Wondersign, we automatically calculate your true conversion rate by using your actual order volume as the denominator.
How does the review request actually get sent?
When your Wondersign order status changes to delivered, purchase confirmed, or return period expired, Reviewflowz automatically triggers a review request to that customer via email, SMS, or WhatsApp (whichever channel you selected). You configure the trigger event and communication channel once during setup, then every qualifying customer receives a review request automatically. It's completely hands-off after the initial configuration.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it extremely effective for getting customer responses. Just like email and SMS, WhatsApp requests are triggered automatically from your Wondersign store when orders are delivered or other key events occur.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates the most reviews by connecting directly to your Wondersign data to see who handled each order. When reviews come in, they're automatically attributed to the right team member without customers needing to mention anyone by name. This also helps avoid Google flagging reviews since mentions of specific staff names often lead to review removal.
How long does it take to set up Reviewflowz with Wondersign?
Setup takes just minutes, not days. Simply connect your Wondersign store, choose your trigger and messaging channel, and you're live with no developer needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most Wondersign stores, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
