When you mark a cleaning, crown, filling, or any treatment as complete in WinOMS, Reviewflowz instantly sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and forget it. Every single patient gets asked automatically, no manual work required.
Your happiest patients, flagged in WinOMS
When a patient leaves a 5-star Google review, that signal flows right back into WinOMS attached to their patient record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to share their implant success story with other patients.
Staff attribution without the name-drop
Most dental practices ask patients to mention their dentist, hygienist, or orthodontist by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to WinOMS, it already knows which provider handled the cleaning, filling, or crown. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data for coaching and bonuses.
How serious are you about your reviews?
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A practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. They're winning at 5%. Because Reviewflowz connects to WinOMS, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and gives unhappy ones a reason to return. But no dentist, hygienist, or orthodontist has time to craft thoughtful replies to every single review across Google, Healthgrades, Zocdoc, Yelp, and other platforms. Reviewflowz uses AI to generate on-brand replies in seconds. Review and approve them first, or let them publish automatically so no patient review goes unanswered.
FAQs
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What review sites matter most for dental businesses?
Google Reviews is always #1 for dental practices since it directly impacts local search rankings and patient discovery, but Healthgrades, Zocdoc, Yelp, and Facebook are equally crucial for building domain authority and capturing patients searching on healthcare-specific platforms. These industry-focused sites like Healthgrades and Zocdoc are where patients actively research dentists for procedures like implants, crowns, orthodontics, and oral surgery. Reviewflowz monitors all these essential platforms plus 200+ others from one unified dashboard, ensuring your WinOMS practice data stays synchronized across every review site that matters for dental patient acquisition.
How do I measure my review performance?
Most practices just count total reviews, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 5,000 patients (1% conversion rate) is actually underperforming compared to one with 30 reviews from 1,000 patients (3% conversion rate). Because Reviewflowz integrates directly with WinOMS, it automatically calculates your true review conversion rate by dividing your reviews by your actual patient appointments.
How does the review request actually get sent?
When you mark an appointment as completed in WinOMS, Reviewflowz automatically detects this status change and immediately sends a review request to that patient via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every completed appointment automatically generates a review request without any manual work from your team. It's completely set-and-forget once the initial setup is done.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from WinOMS just like email and SMS when appointments are completed, treatments finished, or cleanings done.
Can I track which dentist, hygienist, or orthodontist generates the most reviews?
Yes! Reviewflowz automatically connects to WinOMS to track which dentist, hygienist, or orthodontist handled each patient appointment, so when reviews come in, they're automatically attributed to the right provider without patients needing to mention names. This gives you detailed performance tracking for your dental team while also helping avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with WinOMS?
Setting up Reviewflowz with WinOMS takes just minutes, not days. Simply connect your WinOMS system, choose your review trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request will go out the same day you complete setup.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most dental practices using WinOMS, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
