When an invoice is marked paid in Wave, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once, and every customer gets asked using the data already in your system. No spreadsheets, no reminders, no extra steps.
Know exactly who your promoters are
When a customer leaves a 5-star Google review, that signal shows up right in their Wave record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Stop asking customers to remember names
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Wave, it already knows who handled each transaction. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Wave, it knows exactly how many invoices you completed. So instead of celebrating raw numbers, you see: 342 invoices this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Reply to every review automatically with AI
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it's the first place customers look and impacts your local search rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're relevant across most industries, plus any industry-specific platforms that apply to your business. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose between them.
How do I measure my review performance?
Most businesses make the mistake of counting raw reviews, but 200 reviews means nothing without knowing if they came from 2,000 or 20,000 customers. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by your Wave invoices, giving you the complete picture. A competitor with fewer total reviews but a higher conversion rate (like 80 reviews from 2,000 customers at 4%) will consistently outperform a business with 200 reviews from 15,000 customers (just 1.3%).
How does the review request actually get sent?
When an invoice is marked as paid in Wave, Reviewflowz automatically detects this payment event and immediately sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting "invoice paid" as your trigger and picking your preferred communication method. From that point forward, every customer who pays an invoice gets automatically asked for a review with zero manual work required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it especially effective for customer engagement. Just like email and SMS, WhatsApp review requests are triggered automatically when invoices are paid or payments are received in Wave.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Wave data to see who handled each invoice. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Wave?
Setup takes just minutes, not days. Simply connect your Wave account, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
