When a job is marked complete, inspection passes, or invoice gets paid in Vonigo, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in Vonigo
When a homeowner leaves a 5-star Google review, that signal flows right back into Vonigo attached to their customer record. Now your technicians and office staff know who your biggest fans are. Ask them for a video testimonial, a referral, or a case study for your next roofing project.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician or crew lead by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Vonigo, it already knows which technician handled each completed job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for leaderboards and coaching.
How serious are you about your reviews?
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A contractor with 50 reviews sounds impressive until you realize they completed 500 jobs. That's a 10% conversion rate. Your competitor down the street has 30 reviews from 100 jobs. a 30% rate, and they're winning. Because Reviewflowz connects to Vonigo, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the metric that matters.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Yelp, Angi, HomeAdvisor, and BBB? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for contractor businesses?
Google Reviews is always #1 for contractors since most customers search "plumbers near me" or "HVAC repair" on Google first, but industry-specific sites like Angi, HomeAdvisor, and Yelp are crucial for domain authority and capturing customers actively shopping for home improvement services. Facebook and BBB reviews also significantly impact local search rankings and customer trust for roofing, plumbing, electrical, and other field service businesses. Reviewflowz monitors all these major platforms plus 200+ others from one unified dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most contractors focus on total review count, but that's meaningless without knowing your job volume. A contractor with 50 reviews from 500 completed jobs (10% conversion rate) is outperforming one with 200 reviews from 5,000 jobs (4% conversion rate). Since Reviewflowz integrates with Vonigo, it automatically calculates your true review conversion rate by dividing your reviews by your completed jobs, giving you the metric that actually matters for your business growth.
How does the review request actually get sent?
When your job status changes to completed, your final inspection passes, or an invoice gets marked as paid in Vonigo, Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp. You configure the trigger event and communication channel once during setup, then every customer gets contacted automatically without any manual work from you. It's completely set-and-forget once you choose your preferred trigger and messaging method.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Vonigo when jobs are completed, inspections pass, or invoices are paid, just like our email and SMS options. This makes WhatsApp especially powerful in markets where it's the preferred communication method.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes, Reviewflowz automatically tracks which technician, installer, or crew lead generates reviews by connecting directly to your Vonigo work orders and job assignments. When customers leave reviews, they're automatically attributed to the correct team member without customers needing to mention names, giving you detailed performance insights for each contractor. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Vonigo?
Setup takes just minutes, not days. Simply connect your Vonigo account, choose your trigger and messaging channel, and you're live with no developer or IT team needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 texts on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
