From wellness check to review request. Hands-free.
When an appointment completes, surgery finishes, or wellness exam wraps up in VETport, Reviewflowz automatically sends a review request to the pet owner via email, SMS, or WhatsApp. Set it up once and every single pet owner gets asked. No manual follow-ups, no forgotten requests, no missed opportunities.
Your happiest pet owners, flagged in VETport
When a pet owner leaves a 5-star Google review, that signal flows right back into VETport attached to their patient record. Now your front desk and veterinary team know who your biggest advocates are. Ask them for a video testimonial, a referral, or help with case studies. Your best marketing comes from your happiest pet owners, but only if you know who they are.
Staff attribution without the name-drop
Most clinics ask pet owners to mention their veterinarian or vet tech by name in reviews. Problem: Google flags those reviews more often, and pet owners forget or misspell names. Reviewflowz takes a different approach. Because it's connected to VETport, it already knows which veterinarian handled the appointment. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-veterinarian performance data for coaching and bonuses.
How serious are you about your reviews?
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A veterinary practice with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 800 patients. a 7.5% rate. They're winning. Because Reviewflowz connects to VETport, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 284 patient visits this month, 38 reviews, 13.4% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with pet owners, and helps recover unhappy clients before they leave your practice. But what veterinarian or vet tech has time to craft thoughtful replies to every single review across Google, Yelp, Facebook, and dozens of other platforms? Reviewflowz generates professional, on-brand replies using AI that sound authentically veterinary. Review and approve them first, or let them publish automatically so no pet owner review ever goes unanswered.
FAQs
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What review sites matter most for veterinary businesses?
Google Reviews is always the #1 priority for veterinary clinics since it directly impacts local search rankings when pet owners search for "vet near me" or emergency animal care. Yelp, Facebook, and Nextdoor are also crucial for building domain authority and capturing industry-specific searches, as pet owners often research veterinarians on these platforms before booking wellness exams, surgeries, or vaccinations. Reviewflowz monitors all these key review sites plus 200+ others from one centralized dashboard, ensuring your VETport practice data syncs seamlessly with your reputation management efforts.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by patient visits), because a clinic with 80 reviews from 2,000 clients (4% conversion) outperforms one with 200 reviews from 15,000 clients (1.3%). Reviewflowz automatically calculates this for you by pulling your patient visit data directly from VETport, giving you the real performance metric that matters.
How does the review request actually get sent?
When you mark an appointment as completed, finish a surgery, or close out a wellness check in VETport, Reviewflowz automatically triggers and sends a review request to that pet owner via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying appointment automatically generates a review request without any manual work. It's completely set-and-forget once you've defined your preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with near 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from VETport after appointments, surgeries, or wellness checks are completed, just like our email and SMS options. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which veterinarian or vet tech generates the most reviews?
Yes! Reviewflowz automatically connects to your VETport data to track which veterinarian or vet tech handled each patient visit, so when pet owners leave reviews, they're instantly attributed to the right staff member without clients needing to mention names. This gives you detailed performance leaderboards for your veterinary team while also protecting your reviews from Google's automatic removal of reviews that mention specific staff names.
How long does it take to set up Reviewflowz with VETport?
Setup takes just minutes, not days. Simply connect your VETport system, choose your trigger and messaging channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS requests cost $5 per 100 sends, with no monthly minimums or contracts on a pay-as-you-go basis. For most veterinary practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
