When a visit is completed, treatment finished, or discharge processed in Valant, Reviewflowz automatically sends a review request to your patient via email, SMS, or WhatsApp. Set it up once and every single patient gets asked. No manual follow-ups, no forgotten requests, no missed opportunities.
Your happiest patients, flagged in Valant
When a patient leaves a 5-star review on Google or Facebook, that signal flows directly into their Valant patient record. Now your clinical staff knows exactly who your biggest advocates are during appointments and follow-ups. Ask these promoters for video testimonials, referrals to other patients, or case study participation to fuel your practice growth.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Valant, it already knows which physician handled each patient encounter. When the review comes in, it's automatically attributed. Your reviews read naturally, fewer get removed, and you still get per-provider performance data and coaching insights.
Reviews per patient encounter. The metric that matters.
How serious are you about your reviews?
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A practice with 50 reviews sounds impressive until you realize they've had 2,000 patient encounters. That's a 2.5% conversion rate. Your competitor with 30 reviews from 400 encounters has a 7.5% rate and is winning. Because Reviewflowz connects to Valant, it knows exactly how many patient visits you completed. So instead of celebrating raw numbers, you see: 342 patient encounters this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every patient review automatically
Replying to reviews boosts your Google ranking, builds trust with future patients, and helps recover unhappy ones before they leave your practice. But what physician has time to craft thoughtful responses to every single review across Google, Healthgrades, Zocdoc, and dozens of other platforms? Reviewflowz uses AI to generate professional, on-brand replies in seconds. You can review and approve them first, or let them publish automatically so no patient review ever goes unanswered.
What review sites matter most for healthcare businesses?
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Google Reviews are always the #1 priority since patients search there first, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry domain authority and capturing patients actively seeking medical providers. These specialized sites often rank higher in healthcare-related searches and influence patient decision-making when choosing practitioners. Reviewflowz monitors Google, Healthgrades, Zocdoc, Vitals, WebMD, RateMDs, Yelp, and 200+ other review platforms from one unified dashboard, ensuring you never miss patient feedback across any platform.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your patient volume. A practice with 50 reviews from 500 patients (10% conversion rate) is dramatically outperforming one with 200 reviews from 15,000 patients (1.3% rate). Because Reviewflowz integrates directly with Valant, we automatically calculate your true review conversion rate by using your actual patient encounter data as the denominator.
How does the review request actually get sent?
When a patient visit is marked as completed, treatment finished, or discharged in Valant, Reviewflowz automatically detects this trigger event and sends a review request to the patient through your chosen channel (email, SMS, or WhatsApp). You configure this automation once by selecting your preferred trigger and communication method, then every qualifying patient receives a review request automatically. No manual sending or follow-up work required on your end.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email for patient engagement. Like our other channels, WhatsApp requests are automatically triggered from Valant when visits are completed, treatments finished, or follow-ups are done.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes. Because Reviewflowz integrates directly with Valant, it automatically knows which healthcare provider handled each patient encounter and attributes incoming reviews to the correct doctor, physician, nurse, or staff member without requiring patients to mention names. This automatic attribution also helps prevent reviews from being flagged by Google, since reviews that specifically mention provider names are more likely to be removed by the platform.
How long does it take to set up Reviewflowz with Valant?
Setup takes just minutes, not days. Simply connect your Valant account, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day you set up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country.
