Every TSD Rental completion becomes a review request
When a repair order closes or vehicle is delivered in TSD Rental, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single customer gets asked for reviews on Google, DealerRater, Cars.com, and other key automotive sites. No manual work, no missed opportunities, no delays.
Your happiest customers, flagged in TSD Rental
When a customer leaves a 5-star Google review, that signal flows right back into TSD Rental attached to their repair order. Now your service advisor knows exactly which customers are your biggest fans. Ask them for a video testimonial, referral, or case study. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most shops ask customers to mention their service advisor by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to TSD Rental, it already knows which advisor handled the repair order. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-advisor performance breakdowns.
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Reviews per repair order. The metric that matters.
A shop with 200 reviews sounds impressive until you realize they've completed 3,000 repair orders. That's a 6.7% conversion rate. Your competitor down the street has 80 reviews from 500 repair orders. A 16% rate. They're winning. Because Reviewflowz connects to TSD Rental, it knows exactly how many repair orders you completed. So instead of celebrating raw numbers, you see: 342 repair orders this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to return to your service drive. But what service advisor has time to reply to every single review across Google, DealerRater, CarGurus, Cars.com, and dozens of other automotive sites? Reviewflowz generates on-brand replies using AI. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for automotive businesses?
Google Reviews is always #1 for automotive businesses since customers search there first, but industry-specific platforms like Cars.com, DealerRater, CarGurus, and Facebook are crucial for domain authority and capturing customers actively shopping for vehicles or service. These platforms directly impact your dealership's visibility when prospects research service departments, compare repair shops, or evaluate body shops and car washes. Reviewflowz monitors all these essential automotive review sites plus 200+ others from one centralized dashboard, so you never miss feedback that could impact your service drive performance.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing your customer volume. A shop with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Because Reviewflowz integrates directly with TSD Rental, it automatically calculates your true review conversion rate by dividing your reviews by your actual repair orders, giving you the metric that really matters.
How does the review request actually get sent?
When your repair order is closed and the vehicle is delivered in TSD Rental, Reviewflowz automatically detects this trigger and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the trigger event and communication method, then every completed service automatically generates a review request without any manual intervention. It's completely set-and-forget once you've chosen your preferences.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from TSD Rental when a repair order is closed, vehicle is delivered, or service is completed, just like our email and SMS options.
Can I track which service advisor, technician, or salesperson generates the most reviews?
Yes. Reviewflowz automatically pulls staff assignments from your TSD Rental system, so when customers leave reviews about their repair orders or service visits, we attribute them to the correct service advisor or technician without requiring customers to mention names. This prevents Google from flagging reviews that mention specific staff members, while giving you detailed performance leaderboards and coaching insights for your service drive team.
How long does it take to set up Reviewflowz with TSD Rental?
Setup takes just minutes, not days. Simply connect your TSD Rental system, choose your trigger and messaging channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most rental businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
