From Tire Guru completion to review request automatically
When a repair order closes or vehicle is delivered in Tire Guru, Reviewflowz instantly sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and forget it. Every single customer gets asked without you lifting a finger.
Your happiest customers, flagged in Tire Guru
When a customer leaves a 5-star Google review, that signal flows right back into Tire Guru attached to their repair order. Now your service advisor knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring in their fleet. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most shops ask customers to mention their service advisor by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Tire Guru, it already knows which advisor handled the repair order. When the review comes in, it's automatically attributed without any name needed. Your reviews read naturally, fewer get removed by Google, and you still get per-advisor performance data for coaching and bonuses.
How serious are you about your reviews?
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Reviews per repair order. The metric that matters.
A shop with 200 reviews sounds impressive until you realize they completed 3,000 repair orders. That's a 6.7% conversion rate. Your competitor down the street has 80 reviews from 500 repair orders. A 16% rate. They're winning. Because Reviewflowz connects to Tire Guru, it knows exactly how many repair orders and vehicle sales you completed. So instead of celebrating raw numbers, you see: 342 repair orders this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to return to your shop. But what service advisor has time to reply to every single review across Google, DealerRater, CarGurus, Yelp, and 200+ other platforms? Reviewflowz generates on-brand replies using AI that sound like your team wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for automotive businesses?
For automotive businesses, Google Reviews is always the #1 priority since it directly impacts local search rankings and customer discovery, but industry-specific platforms like Cars.com, DealerRater, CarGurus, and Facebook are equally crucial for domain authority and capturing customers who research within automotive verticals. These specialized sites carry significant weight when potential customers evaluate dealerships, body shops, car washes, and service centers before making decisions. Reviewflowz monitors all of these essential platforms plus 200+ additional review sites from one centralized dashboard, so you never miss feedback that could impact your reputation.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your customer volume. A shop with 50 reviews from 500 customers (10% conversion rate) is actually outperforming one with 200 reviews from 5,000 customers (4% rate). Reviewflowz automatically calculates your true review conversion rate by pulling your repair order and sales data directly from Tire Guru, giving you the complete picture of how effectively you're turning customers into reviewers.
How does the review request actually get sent?
When you mark a repair order as closed or complete a vehicle delivery in Tire Guru, Reviewflowz automatically detects this trigger and immediately sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every customer gets prompted for a review without any manual intervention. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, far higher than traditional email. Just like our other messaging options, WhatsApp requests are automatically triggered from Tire Guru when you close a repair order, deliver a vehicle, or complete a service.
Can I track which service advisor, technician, or salesperson generates the most reviews?
Yes. Reviewflowz automatically pulls data from your Tire Guru system to identify which service advisor, technician, or salesperson handled each RO or vehicle sale, then attributes incoming reviews to the correct team member without customers needing to mention names. This gives you detailed per-staff performance tracking and leaderboards while avoiding Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Tire Guru?
Setup takes just minutes, not days. Simply connect your Tire Guru system, choose your trigger and communication channel, and you're live with no developer or IT department needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most tire shops and automotive businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
