When you mark a deal as closed, complete an onboarding, or deliver a project in SwyftOps, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already flowing through your CRM.
Know exactly who your promoters are
When a customer leaves a review, that signal automatically flows into their SwyftOps record, so you can see exactly who loves your business and who needs attention. Now you can turn your happiest customers into powerful advocates by asking them for testimonials, referrals, or case studies. Without this connection, your most valuable marketing opportunities stay hidden in review platforms instead of driving real growth.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SwyftOps, it already knows who handled each deal or client. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A team member with 200 reviews sounds impressive until you realize they served 2,000 clients. That's a 10% conversion rate. Your colleague has 80 reviews from 400 clients. a 20% rate. They're actually winning. Because Reviewflowz connects to SwyftOps, it knows exactly how many closed deals you completed, so instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the metric your competitors can't track.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it's the most visible to potential customers searching for your business. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Because Reviewflowz integrates directly with SwyftOps, we automatically calculate your true review conversion rate by dividing your reviews by your actual closed deals and clients.
How does the review request actually get sent?
When a deal closes, onboarding completes, or a project gets delivered in SwyftOps, Reviewflowz automatically detects that trigger and sends a review request to your client via email, SMS, or WhatsApp (whichever channel you've chosen). You configure it once by selecting your trigger event and preferred channel, then every future client gets contacted automatically without any manual work from you. It's completely set-and-forget once you've done the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to email, making it incredibly effective for getting customer responses. Just like email and SMS, WhatsApp requests are triggered automatically from SwyftOps when deals close, onboarding completes, or projects are delivered.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting to your SwyftOps data to see who handled each closed deal or client. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with SwyftOps?
Setup takes just minutes, not days. Simply connect your SwyftOps account, choose your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends, all on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses using SwyftOPS, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
