When a purchase is completed, order is picked up, or transaction is processed in Sweed, Reviewflowz automatically sends a review request to your customer via email, SMS, or WhatsApp. You set it up once and forget it. Every customer gets asked using the data already flowing through your system.
Review signals, right inside Sweed
When a customer leaves a review, that signal flows directly into their Sweed record, so you can see exactly who your promoters and detractors are. Now you know which customers to ask for video testimonials, referrals, or case studies. Without this connection, your most valuable marketing insights stay trapped in review platforms, disconnected from your customer data.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Sweed, it already knows who handled the transaction. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. They're winning. Because Reviewflowz connects to Sweed, it knows exactly how many transactions you completed. So instead of celebrating raw numbers, you see: 342 transactions this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it's the most visible to potential customers. Yelp, Facebook, and Trustpilot are also important for most businesses, plus any industry-specific platforms relevant to your sector. With Reviewflowz, you don't have to choose since our dashboard monitors all 200+ review platforms in one place.
How do I measure my review performance?
Most businesses focus on raw review count, but that's meaningless without knowing your customer volume. A store with 80 reviews from 2,000 customers (4% conversion) is outperforming one with 200 reviews from 15,000 customers (1.3% conversion). Reviewflowz connects directly to your Sweed data to calculate your true review conversion rate, giving you the metric that actually matters for your business performance.
How does the review request actually get sent?
When a transaction is completed in Sweed, Reviewflowz automatically detects this trigger and immediately sends a review request to your customer via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every customer who completes a purchase automatically receives a review request without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it far more effective than traditional email, and works automatically just like our other channels when transactions are processed in Sweed. This is especially powerful in markets where WhatsApp is the primary communication method.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Sweed data to see who handled each transaction. When reviews come in, they're automatically attributed to the right staff member without customers needing to mention names. This gives you cleaner attribution data and helps avoid Google's tendency to flag reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Sweed?
Setup takes just minutes, not days. Simply connect your Sweed system to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, with pay-as-you-go pricing and no monthly minimums or contracts. For most Sweed users, this translates to just pennies per review collected. WhatsApp pricing varies by country but follows the same flexible credit system.
