When a job is completed, project delivered, or invoice paid in STX Cloud, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review using the data already in your system. No extra tools, no manual follow-up, no missed opportunities.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal flows directly into their STX Cloud record. Now you know exactly who your biggest fans are, so you can ask them for referrals, testimonials, or case studies. Your best marketing comes from your happiest clients, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to STX Cloud, it already knows who handled each project or job. When the review comes in, it's automatically attributed to the right team member. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers, a 4% rate. They're winning. Because Reviewflowz connects to STX Cloud, it knows exactly how many job or projects you completed, so instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your local search visibility and customer discovery. Yelp, Facebook, and Trustpilot are valuable for most businesses, while industry-specific platforms may also be important depending on your market. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count raw reviews. The metric that matters is your review conversion rate (reviews ÷ jobs/projects), and Reviewflowz automatically calculates this for you by pulling your project data directly from STX Cloud. A business with 80 reviews from 2,000 clients (4% conversion rate) will outperform a competitor with 200 reviews from 15,000 clients (1.3% conversion rate) every time.
How does the review request actually get sent?
When a specific trigger event occurs in STX Cloud (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects this and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger and preferred communication method, then every qualifying client receives a review request automatically. It's completely hands-off once set up, requiring zero manual intervention from your team.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. Just like email and SMS, WhatsApp requests are triggered automatically from STX Cloud when jobs are completed, projects delivered, or invoices paid. This makes WhatsApp especially powerful in markets where it's the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your STX Cloud data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This gives you cleaner data for performance tracking while also helping avoid Google's tendency to flag and remove reviews that mention specific staff names.
How long does it take to set up Reviewflowz with STX Cloud?
Setup takes just minutes, not days. Simply connect your STX Cloud account, select your trigger and communication channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS, charged on a pay-as-you-go basis with no monthly minimums or contracts. For most STX Cloud users, this works out to just pennies per review collected. WhatsApp pricing varies by country.
