When you mark a job complete, deliver a project, or record a payment in Squarespace, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your Squarespace workspace.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal flows directly into their Squarespace record. Now you know exactly who your biggest fans are, so you can ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest clients, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Squarespace, it already knows who handled each project or job. When the review comes in, it's automatically attributed to the right team member with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. a 4% rate. Because Reviewflowz connects to Squarespace, it knows exactly how many jobs or projects you completed, giving you the real metric: 342 jobs this month, 47 reviews, 13.7% conversion rate. That's the number that beats your competition.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts your search visibility and local rankings. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most business types, plus any industry-specific platforms relevant to your field. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Most businesses only count total reviews, but that's meaningless without knowing how many customers you actually served. Reviewflowz automatically calculates your review conversion rate by dividing your reviews by your total Squarespace transactions, giving you the denominator other tools can't provide. A business with 80 reviews from 2,000 customers (4% conversion) will outperform a competitor with 200 reviews from 15,000 customers (1.3% conversion) every time.
How does the review request actually get sent?
When a specific event happens in Squarespace (like an invoice getting paid or order completed), Reviewflowz automatically triggers a review request to your client via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred channel, then every future client automatically receives a review request without any manual work from you. It's completely set-and-forget once you've chosen your Squarespace trigger and communication method.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Squarespace when jobs are completed, projects delivered, or invoices paid, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Squarespace data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This automatic attribution also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Squarespace?
Setup takes just minutes, not days. Simply connect your Squarespace account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages, all on a pay-as-you-go basis with no monthly minimums or contracts. For most Squarespace businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
