Every completed appointment triggers a review request
When an appointment is marked complete in SimplyBook.me, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it — every client gets asked for a review using the appointment data already in your system. No extra tools, no manual follow-up, no missed opportunities.
Know exactly who your promoters are
When a client leaves a 5-star Google review, that signal shows up right in their SimplyBook.me record. Now you know exactly who your biggest fans are — and who might need extra attention. Ask your promoters for video testimonials, referrals, or case studies, because your best marketing comes from your happiest clients.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach — because it connects to SimplyBook.me, it already knows which team member handled each appointment. When reviews come in, they're automatically attributed to the right person without any name mentions required. Reviews read naturally, fewer get flagged by Google, and you still get complete per-staff performance tracking.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive — until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers — a 4% rate. They're winning. Because Reviewflowz connects to SimplyBook.me, it knows exactly how many appointments you completed. So instead of celebrating raw numbers, you see: 342 appointments this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI — across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it's the most visible to potential customers searching for your services. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose—you can track and manage them all in one place.
How do I measure my review performance?
Most businesses focus on total review count, but that's meaningless without knowing your appointment volume—a business with 200 reviews from 15,000 clients (1.3% conversion) is actually underperforming compared to one with 80 reviews from 2,000 clients (4% conversion). Because Reviewflowz integrates directly with SimplyBook.me, it automatically calculates your true review conversion rate by dividing your reviews by your total appointments, giving you the metric that actually matters for measuring performance against competitors.
How does the review request actually get sent?
When an appointment is marked as completed in SimplyBook.me, Reviewflowz automatically detects this trigger and sends a review request to your client through your chosen channel—email, SMS, or WhatsApp. You configure this once by selecting the completion trigger and your preferred messaging channel, then every completed appointment automatically generates a review request without any manual intervention. It's completely set-and-forget—no clicking, no remembering, just automatic review requests after every finished appointment.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp offers significantly higher open rates (close to 98%) compared to email, making it especially effective for reaching your customers. Just like our email and SMS options, WhatsApp review requests are triggered automatically when appointments are completed in SimplyBook.me.
Can I track which team member generates the most reviews?
Yes! Since Reviewflowz integrates directly with SimplyBook.me, it automatically knows which team member handled each appointment and attributes incoming reviews to the correct person without clients needing to mention names. This gives you detailed per-staff performance tracking and leaderboards, plus it helps avoid Google flagging reviews since reviews mentioning specific staff names are more likely to be removed.
How long does it take to set up Reviewflowz with SimplyBook.me?
Setup takes just minutes, not days - simply connect your SimplyBook.me account, choose your trigger (like appointment completed), select your preferred channel (email, SMS, or WhatsApp), and you're live. No developer or IT department needed, and your first automated review request goes out the same day. It's that simple.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sends and SMS costs $5 per 100 sends, with pay-as-you-go pricing and no monthly minimums or contracts. For most SimplyBook.me users, this translates to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
