When you mark a visit complete, finish treatment, discharge a patient, or complete follow-up in SimplePractice, Reviewflowz automatically sends a review request via email, SMS, or WhatsApp. Set your triggers once and forget about it. Every single patient gets asked, no manual work required.
Your happiest patients, flagged in SimplePractice
When a patient leaves a 5-star Google review, that signal flows right back into SimplePractice attached to their patient record. Now your clinical team knows who your biggest advocates are during their daily workflow. Ask them for a video testimonial, a referral, or case study participation while the positive experience is fresh.
Staff attribution without the name-drop
Most practices ask patients to mention their doctor or provider by name in reviews. Problem: Google flags those reviews more often, and patients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SimplePractice, it already knows which provider handled each patient encounter. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-provider performance breakdowns.
Reviews per patient encounter beats raw count
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A clinic with 150 reviews sounds impressive until you realize they've seen 8,000 patients. That's a 1.9% conversion rate. Your competitor down the street has 60 reviews from 1,200 patients. a 5% rate, and they're winning. Because Reviewflowz connects to SimplePractice, it knows exactly how many patient encounters you completed. So instead of celebrating raw numbers, you see: 287 encounters this month, 39 reviews, 13.6% conversion rate.
AI replies to every healthcare review automatically
Replying to patient reviews boosts your Google rankings and builds trust with future patients, but no healthcare provider has time to craft thoughtful responses at scale. Reviewflowz uses AI to generate professional replies across Google, Healthgrades, Zocdoc, Vitals, and 200+ other platforms. You can review and approve each response or let them publish automatically, ensuring every patient review gets the attention it deserves.
What review sites matter most for healthcare businesses?
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Google Reviews is always the #1 priority since it directly impacts local search rankings and patient discovery, but healthcare-specific platforms like Healthgrades, Zocdoc, Vitals, WebMD, and RateMDs are crucial for industry credibility and domain authority in medical searches. These specialized platforms are where patients actively research providers and compare credentials, making them essential for building trust in your practice. Reviewflowz monitors all these key healthcare review sites plus 200+ others from a single dashboard, so you never miss patient feedback across any platform.
How do I measure my review performance?
Most practices make the mistake of only counting total reviews, but raw numbers are meaningless without knowing your patient volume. Reviewflowz automatically calculates your true review conversion rate by dividing your reviews by total patient encounters from SimplePractice, so you can see if you're actually converting 1% or 4% of patients into reviewers. A practice with 50 reviews from 500 patients (10% conversion) is dramatically outperforming one with 200 reviews from 10,000 patients (2% conversion).
How does the review request actually get sent?
When you mark an appointment as completed, finish a treatment plan, discharge a patient, or complete a follow-up in SimplePractice, Reviewflowz automatically detects this trigger event and immediately sends a review request to your patient via email, SMS, or WhatsApp (your choice). You configure this once by selecting your preferred trigger and communication channel, then every patient automatically receives a review request without any manual work from your team. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email for reaching your patients. Just like our other channels, WhatsApp requests are triggered automatically from SimplePractice when visits are completed or treatments finished.
Can I track which doctor, physician, nurse, or provider generates the most reviews?
Yes, Reviewflowz automatically tracks review performance by provider through its direct integration with SimplePractice. Since we connect to your EHR data, we know which healthcare professional handled each patient encounter, so reviews are automatically attributed to the correct doctor, nurse, or provider without patients needing to mention names. This automatic attribution also helps prevent Google from flagging reviews, since reviews that specifically mention provider names are more likely to be removed by Google's moderation systems.
How long does it take to set up Reviewflowz with SimplePractice?
Setting up Reviewflowz with SimplePractice takes just minutes, not days. Simply connect your SimplePractice account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most healthcare practices, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
