When a job is completed, project delivered, or invoice paid in shopVOX, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every client gets asked using the data already in your shopVOX system.
Know exactly who your promoters are
When a client leaves a review (positive or negative), that signal flows directly into their shopVOX record. Now you can instantly identify your biggest advocates and ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest clients, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to shopVOX, it already knows who handled each job or project. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've completed 20,000 job or projects. That's a 1% conversion rate. Your competitor has 50 reviews from 400 job or projects. a 12.5% rate, and they're winning. Because Reviewflowz connects to shopVOX, it knows exactly how many job or projects you completed, so you see the real metric: 285 job or projects this month, 31 reviews, 10.9% conversion rate. No other review platform can calculate this because they don't have your job or project data.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your #1 priority since it directly impacts local search visibility and customer trust. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most business types, plus any industry-specific platforms relevant to your niche. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by jobs), and because Reviewflowz connects to shopVOX, it automatically calculates this by using your actual job volume as the denominator. A competitor with 80 reviews from 2,000 jobs (4% conversion) is outperforming you even if you have 200 reviews from 15,000 jobs (1.3% conversion).
How does the review request actually get sent?
When a specific trigger event occurs in shopVOX (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects it and sends a review request to your client through your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger and preferred communication method, then every future client automatically receives a review request when that same event happens in shopVOX. It's completely hands-off after the initial setup.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it significantly more effective than email, and works automatically when jobs are completed, projects delivered, or invoices paid in shopVOX. The setup and automation works exactly the same way as our email and SMS triggers.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your shopVOX data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This also helps avoid Google's review removal filters, since reviews that specifically mention staff names are more likely to get flagged and removed.
How long does it take to set up Reviewflowz with shopVOX?
Setup takes just minutes, not days. Simply connect shopVOX to Reviewflowz, choose your trigger and communication channel, and you're live with no developer or IT department needed. Your first review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 sent and SMS costs $5 per 100 sent, all on a pay-as-you-go basis with no monthly minimums or contracts. For most shopVOX users, this translates to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
