Turn every completed Service Fusion job into reviews
When your job is completed, inspection passed, or invoice paid in Service Fusion, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in Service Fusion
When a homeowner leaves a 5-star Google review, that signal flows right back into Service Fusion, attached to their work order record. Now your technicians and office staff know who your biggest fans are. Ask them for a video testimonial, a referral, or to showcase their project as a case study.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Service Fusion, it already knows which technician handled each completed job. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance breakdowns for leaderboards and coaching.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor down the street has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to Service Fusion, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Angi, HomeAdvisor, Yelp, and BBB? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for contractor businesses?
Google Reviews is always the most critical platform since it directly impacts local search rankings and Maps visibility, but contractors also need strong presence on Yelp, Angi, HomeAdvisor, Facebook, and BBB for domain authority and industry-specific lead generation. These platforms are where homeowners actively search for HVAC, plumbing, roofing, and electrical services, making them essential for capturing qualified leads. Reviewflowz monitors all of these key platforms plus 200+ others from one centralized dashboard, so you never miss a review that could impact your Service Fusion business growth.
How do I measure my review performance?
Most contractors make the mistake of counting total reviews, but the real metric that matters is your review conversion rate. Reviews divided by completed jobs. Since Reviewflowz integrates directly with Service Fusion, we automatically calculate this for you by pulling your job completion data. A contractor with 50 reviews from 500 jobs (10% conversion) will outperform a competitor with 200 reviews from 5,000 jobs (4% conversion).
How does the review request actually get sent?
When your job status changes to completed in Service Fusion (or when an invoice gets marked as paid, depending on your preference), Reviewflowz automatically detects this trigger and sends a review request to your customer via email, SMS, or WhatsApp. You configure the trigger event and communication channel once during setup, then every customer receives a review request automatically without any manual work from you. It's completely set-and-forget once you have it configured.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Service Fusion when jobs are completed, inspections pass, or invoices are paid, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes! Since Reviewflowz integrates directly with Service Fusion, it automatically knows which technician, installer, or crew lead completed each job and attributes incoming reviews to the right person without customers needing to mention names. This gives you detailed performance tracking and leaderboards for your field staff, plus it helps avoid Google's tendency to flag reviews that specifically mention technician names.
How long does it take to set up Reviewflowz with Service Fusion?
Setup takes just minutes, not days. Simply connect Service Fusion to Reviewflowz, select your trigger and communication channel, and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country.
