When an appointment is marked complete in SalonBiz, Reviewflowz instantly sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every single client gets asked for their feedback. No manual follow-ups, no missed opportunities, no hassle.
Your happiest clients, flagged in SalonBiz
When a client leaves a 5-star Google review, that signal flows right back into SalonBiz attached to their client record. Now your front desk knows who your biggest fans are. Ask them for a video testimonial, a referral, or to bring a friend for their next appointment.
Staff attribution without the name-drop
Most salons ask clients to mention their stylist, esthetician, or therapist by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to SalonBiz, it already knows which team member handled each appointment. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-stylist performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A salon with 150 reviews sounds impressive until you realize they've served 3,000 clients. That's a 5% conversion rate. Your competitor down the street has 60 reviews from 400 clients, a 15% rate. They're winning. Because Reviewflowz connects to SalonBiz, it knows exactly how many appointments you completed, so instead of celebrating raw numbers, you see: 284 appointments this month, 39 reviews, 13.7% conversion rate. That's the metric that actually predicts growth and beats your competition.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future clients, and gives unhappy ones a reason to return. But what stylist, esthetician, or massage therapist has time to reply to every single review across Google, Yelp, Booksy, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for spa & salon businesses?
Google Reviews is always #1 since it directly impacts local search rankings, but Yelp, Facebook, and Booksy are equally critical for spa and salon businesses because they drive domain authority and capture industry-specific searches from beauty and wellness customers. These four platforms combined account for the majority of online discovery for hair, nail, facial, massage, and medspa services. Reviewflowz monitors all of these essential sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your business.
How do I measure my review performance?
Most salons make the mistake of tracking raw review counts, but 200 reviews means nothing without knowing if they came from 2,000 clients (10% conversion) or 20,000 clients (1% conversion). Because Reviewflowz integrates directly with SalonBiz, we automatically calculate your true review conversion rate by dividing your reviews by your total appointments. This gives you the real metric that matters: whether you're actually converting clients into reviewers better than your competitors.
How does the review request actually get sent?
When you mark an appointment as completed in SalonBiz, Reviewflowz automatically triggers a review request to your client through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting the trigger event and preferred communication method, then every completed appointment automatically sends a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional results with nearly 98% open rates, making it far more effective than traditional email. Just like our other channels, WhatsApp requests are automatically triggered when appointments are completed in SalonBiz.
Can I track which stylist, esthetician, or therapist generates the most reviews?
Yes! Reviewflowz automatically connects to your SalonBiz system to track which stylist, esthetician, or therapist handled each appointment, so when reviews come in they're automatically attributed to the correct team member without clients needing to mention names. This gives you detailed performance tracking and leaderboards for each staff member, plus it helps avoid Google flagging reviews since reviews mentioning specific stylist or therapist names often get removed.
How long does it take to set up Reviewflowz with SalonBiz?
Setup takes just minutes, not days. Simply connect your SalonBiz account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most SalonBiz users, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same credit-based system.
