When you mark a job complete, deliver a project, or receive payment in Roller, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and every client gets asked for a review using the workflow you already have. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When a client leaves a 5-star review, that signal automatically appears in their Roller record. Now you know exactly who your biggest fans are. Ask them for video testimonials, referrals, or case studies. Your best marketing comes from your happiest clients, but only if you know who they are.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Roller, it already knows who handled each job or project. When the review comes in, it's automatically attributed. No name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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Reviews per job or project. The metric that matters.
A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. A 4% rate. They're winning. Because Reviewflowz connects to Roller, it knows exactly how many job or projects you completed. So instead of celebrating raw numbers, you see: 342 job or projects this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it directly impacts local search visibility and customer discovery. Beyond Google, focus on the platforms where your customers naturally spend time, such as Facebook, Yelp, or Trustpilot, plus any industry-specific review sites relevant to your business. The good news is that Reviewflowz monitors all 200+ platforms from one unified dashboard, so you can track and manage reviews across every site without having to choose just a few.
How do I measure my review performance?
Most businesses focus on raw review counts, but that's meaningless without knowing your total customer volume. Since Reviewflowz connects directly to Roller, it automatically calculates your review conversion rate by dividing your reviews by your total jobs or projects. For example, 80 reviews from 2,000 clients (4% conversion) significantly outperforms 200 reviews from 15,000 clients (1.3% conversion).
How does the review request actually get sent?
When a specific trigger event occurs in Roller (like a job completion, project delivery, or invoice payment), Reviewflowz automatically detects this and immediately sends a review request to your client via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication method, then every future client automatically receives a review request without any manual intervention. It's completely set-and-forget once you've made your initial setup choices.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from Roller when jobs are completed, projects delivered, or invoices paid, just like email and SMS. This makes it especially powerful in markets where WhatsApp is the primary communication channel.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Roller data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This also helps avoid Google's tendency to flag and remove reviews that specifically mention staff names.
How long does it take to set up Reviewflowz with Roller?
Setup takes just minutes, not days. Simply connect your Roller account, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Review request emails cost $5 per 1,000 emails and SMS costs $5 per 100 messages on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
