When a case closes, settlement is reached, or matter resolves in Rocket Matter, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. Set it up once and forget it. Every single client gets asked for a review without you lifting a finger.
Your happiest clients, flagged in Rocket Matter
When a client leaves a 5-star Google review, that signal flows right back into Rocket Matter attached to their case record. Now your paralegal knows which clients are your biggest advocates. Ask them for a LinkedIn recommendation, a referral to colleagues, or participation in a case study for your practice area.
Staff attribution without the name-drop
Most firms ask clients to mention their attorney or paralegal by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Rocket Matter, it already knows which attorney handled the case. When the review comes in, it's automatically attributed. No name needed. Your reviews read naturally, fewer get removed, and you still get per-attorney performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
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A law firm with 50 reviews sounds impressive until you realize they've handled 800 cases. That's a 6.3% conversion rate. Your competitor down the street has 30 reviews from 150 cases. A 20% rate. They're winning. Because Reviewflowz connects to Rocket Matter, it knows exactly how many cases you've completed. So instead of celebrating raw numbers, you see: 85 cases this month, 18 reviews, 21.2% conversion rate. That's the number you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential clients, and helps retain unhappy ones. But what attorney or paralegal has time to craft thoughtful replies to every single review across Google, Avvo, Martindale, Yelp, and Facebook? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically so no review goes unanswered.
FAQs
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What review sites matter most for legal businesses?
Google Reviews is always the #1 priority for law firms since it directly impacts local search rankings and client trust, but industry-specific platforms like Avvo and Martindale-Hubbell are crucial for establishing domain authority within the legal field. Yelp and Facebook also play important roles in local discovery and social proof for potential clients researching attorneys. Reviewflowz monitors all these critical platforms plus 200+ other review sites from one centralized dashboard, ensuring you never miss feedback that could impact your firm's reputation.
How do I measure my review performance?
Don't just count reviews. measure your review conversion rate (reviews divided by total cases), because a firm with 80 reviews from 2,000 clients (4% conversion) significantly outperforms one with 200 reviews from 15,000 clients (1.3% conversion). Since Reviewflowz integrates directly with Rocket Matter, it automatically calculates your true conversion rate by using your actual case volume as the denominator.
How does the review request actually get sent?
When you mark a case as closed, reach a settlement, or complete any matter resolution in Rocket Matter, Reviewflowz automatically detects this trigger and immediately sends a review request to your client via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every future case closure automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from Rocket Matter when cases are closed, settlements reached, or matters resolved, just like our email and SMS options.
Can I track which attorney or paralegal generates the most reviews?
Yes. Reviewflowz automatically connects to your Rocket Matter data to track which attorney or paralegal handled each case, so when clients leave reviews, they're instantly attributed to the right team member without clients needing to mention names. This gives you detailed performance leaderboards for your legal team and actually helps protect your reviews from Google's removal policies, since reviews mentioning specific staff names get flagged more often.
How long does it take to set up Reviewflowz with Rocket Matter?
Setup takes just minutes, not days. Simply connect your Rocket Matter account, choose your trigger and communication channel, and you're live with no developer or IT team required. Your first review request goes out the same day you set it up.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most law firms, this works out to just pennies per review collected. WhatsApp pricing varies by country.
