When a lease is signed, closing completed, or showing finished in Rex, Reviewflowz automatically sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. Set it up once and every single client gets asked for a review without you lifting a finger. No manual work, no forgotten follow-ups, no missed opportunities.
Your biggest fans, flagged in Rex
When a tenant leaves a 5-star Google review, that signal flows right back into Rex attached to their contact record. Now your leasing team knows who your promoters are. Ask them for a video testimonial, a referral, or help with a case study. Your best marketing comes from your happiest tenants and buyers, but only if you know who they are.
Staff attribution without the name-drop
Most property managers ask tenants and buyers to mention their agent or broker by name in reviews. Problem: Google flags those reviews more often, and clients forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Rex, it already knows which property manager handled the lease or closing. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-agent performance breakdowns.
How serious are you about your reviews?
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A property manager with 50 reviews sounds impressive until you realize they handled 500 leases. That's a 10% conversion rate. Your competitor has 30 reviews from 100 leases. They're winning at 30%. Because Reviewflowz connects to Rex, it knows exactly how many leases and closings you completed. So instead of celebrating raw numbers, you see: 156 leases this month, 28 reviews, 17.9% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds tenant trust, and helps retain unhappy residents before they leave. But what property manager has time to reply to every single review across Google, Zillow, Apartments.com, Yelp, and dozens of other platforms? Reviewflowz generates on-brand replies using AI that sound like you wrote them. Approve them manually or let them publish automatically.
FAQs
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What review sites matter most for property management/ real estate businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings and tenant discovery, but industry-specific platforms like Zillow, Apartments.com, Yelp, and Facebook are crucial for domain authority and reaching prospects actively searching for rentals. These platforms drive qualified leads and build credibility within your specific market segment. Reviewflowz monitors all of these essential sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your leasing success.
How do I measure my review performance?
Don't just count reviews. Calculate your review conversion rate by dividing reviews by total transactions, because a company with 80 reviews from 2,000 clients (4% rate) outperforms one with 200 reviews from 15,000 clients (1.3% rate). Reviewflowz automatically pulls your lease and closing data from Rex to give you this true performance metric.
How does the review request actually get sent?
When a specific event happens in Rex (like a lease signing, closing completion, move-in, or showing), Reviewflowz automatically detects it and immediately sends a review request to your tenant, buyer, or seller via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred channel, then every future transaction automatically generates a review request without any manual work. It's completely set-and-forget once you've chosen your Rex trigger and communication method.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates compared to much lower email rates, making it extremely effective for getting responses. Just like email and SMS, WhatsApp requests are triggered automatically from Rex events like lease signings, closings, move-ins, and showings.
Can I track which property manager, agent, or broker generates the most reviews?
Yes, absolutely. Since Reviewflowz integrates directly with Rex, it automatically knows which property manager, agent, or broker handled each lease or sale, so when reviews come in they're instantly attributed to the right team member without tenants or buyers needing to mention names. This automatic attribution also helps avoid Google's name-flagging issues that often get property management and real estate reviews removed.
How long does it take to set up Reviewflowz with Rex?
Setup takes just minutes, not days. Simply connect Rex to Reviewflowz, select your trigger and messaging channel, and you're live with no developer or IT support required. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most property management companies, this works out to just pennies per review collected. WhatsApp pricing varies by country and is also available on the same flexible credit system.
