Every Rent Centric customer gets asked automatically
When a repair order closes, vehicle gets delivered, or service completes in Rent Centric, Reviewflowz instantly sends a review request via email, SMS, or WhatsApp. Set it up once and forget it. Every single customer gets asked without you lifting a finger.
Your happiest customers, flagged in Rent Centric
When a customer leaves a 5-star Google review, that signal flows right back into Rent Centric and appears on their service record. Now your service advisors know exactly who your biggest fans are when they walk into the service drive. Ask them for a video testimonial, a referral, or to share their experience with other customers.
Staff attribution without the name-drop
Most shops ask customers to mention their service advisor by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Rent Centric, it already knows which advisor handled the repair order. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-advisor performance breakdowns for coaching and bonuses.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
Reviews per repair order. The metric that matters.
A shop with 200 reviews sounds impressive until you realize they completed 5,000 repair orders. That's a 4% conversion rate. Your competitor has 80 reviews from 1,200 jobs. They're winning at 6.7%. Because Reviewflowz connects to Rent Centric, it knows exactly how many repair orders you completed. So instead of celebrating raw numbers, you see: 342 repair orders this month, 47 reviews, 13.7% conversion rate.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to return to your service drive. But what service advisor has time to reply to every single review across Google, DealerRater, CarGurus, Cars.com, and dozens of other sites? Reviewflowz generates on-brand replies using AI that sound like your team wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for automotive businesses?
Google Reviews is always #1 for automotive businesses since customers search there first, but industry-specific sites like Cars.com, DealerRater, CarGurus, and Facebook are crucial for domain authority and capturing customers actively shopping for vehicles or service. These automotive-focused platforms drive qualified traffic to dealerships, body shops, car washes, and service departments because potential customers trust peer reviews when making expensive automotive decisions. Reviewflowz monitors all these critical sites plus 200+ others from one centralized dashboard, so you never miss important feedback across your entire online presence.
How do I measure my review performance?
Don't just count reviews. What matters is your review conversion rate (reviews divided by total transactions), which Reviewflowz calculates automatically using your Rent Centric data. A shop with 80 reviews from 2,000 customers (4% conversion) significantly outperforms one with 200 reviews from 15,000 customers (1.3% conversion).
How does the review request actually get sent?
When a repair order closes, vehicle gets delivered, service completes, or car sells in Rent Centric, Reviewflowz automatically detects that trigger and sends a review request to your customer via email, SMS, or WhatsApp. You configure it once by selecting your preferred trigger event and communication channel, then every customer gets contacted automatically without any manual work. It's completely set-and-forget once you have it running.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers exceptional open rates of nearly 98%, making it highly effective for customer engagement. Just like email and SMS, WhatsApp requests are triggered automatically from Rent Centric when repair orders close, vehicles are delivered, or services are completed.
Can I track which service advisor, technician, or salesperson generates the most reviews?
Yes, Reviewflowz automatically tracks review attribution by connecting directly to your Rent Centric system to identify which service advisor, technician, or salesperson handled each repair order or vehicle sale. When reviews come in, they're automatically credited to the right team member without customers needing to mention names, giving you complete performance leaderboards and coaching insights for your service drive and sales floor. This also helps avoid Google review removals, since reviews mentioning specific staff names by customers get flagged more often.
How long does it take to set up Reviewflowz with Rent Centric?
Setup takes minutes, not days. Simply connect your Rent Centric account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email costs $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most automotive businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same pay-as-you-go model.
