From RENTALL completion to review request. Automatically.
When a repair order closes, vehicle gets delivered, or service completes in RENTALL, Reviewflowz instantly sends a review request to your customer via email, SMS, or WhatsApp. Set it up once and every single customer gets asked for a review. No manual work, no missed opportunities, no delays.
Your biggest advocates, flagged in RENTALL
When a customer leaves a 5-star Google review after their service, that signal flows directly into RENTALL and appears on their customer record. Now your service advisors and sales team instantly know who your promoters are. Ask these happy customers for video testimonials, referrals, or case studies to fuel your best marketing.
Staff attribution without the name-drop
Most shops ask customers to mention their service advisor by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to RENTALL, it already knows which advisor handled the repair order. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-advisor performance breakdowns.
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Reviews per repair order. The metric that matters.
A shop with 200 reviews sounds impressive until you realize they completed 3,000 repair orders. That's a 6.7% conversion rate. Your competitor has 85 reviews from 500 ROs, achieving 17%. They're winning. Because Reviewflowz connects to RENTALL, it knows exactly how many repair orders and vehicle sales you completed. So instead of celebrating raw numbers, you see: 342 repair orders this month, 47 reviews, 13.7% conversion rate. No other review platform has access to your denominator.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to return to your service drive. But what service advisor has time to reply to every single review across Google, DealerRater, CarGurus, and dozens of other automotive sites? Reviewflowz generates on-brand replies using AI that sound like your team wrote them. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for automotive businesses?
Google Reviews is always the #1 priority for any automotive business since it directly impacts local search rankings and customer trust, but industry-specific platforms like Cars.com, DealerRater, CarGurus, and Facebook are crucial for domain authority and capturing customers who research on automotive-focused sites. These platforms are where potential customers compare dealerships, body shops, and service centers before making decisions about repairs, purchases, or service appointments. Reviewflowz monitors all of these critical sites plus 200+ others from one centralized dashboard, so you never miss a review that could impact your reputation.
How do I measure my review performance?
Don't just count reviews. The metric that matters is your review conversion rate (reviews divided by total customers), and since Reviewflowz integrates with RENTALL, we automatically calculate this for you using your actual repair orders or vehicle sales data. A shop with 80 reviews from 2,000 customers (4% conversion) is outperforming one with 200 reviews from 15,000 customers (1.3% conversion).
How does the review request actually get sent?
When a repair order is closed, vehicle is delivered, service is completed, or car is sold in RENTALL, Reviewflowz automatically detects this trigger event and sends a review request to your customer through your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger event and preferred communication method, then every qualifying customer receives a review request automatically. No manual sending or follow-up required.
Can I send review requests via WhatsApp?
Yes, Reviewflowz fully supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are triggered automatically from RENTALL just like email and SMS when a repair order is closed, vehicle is delivered, service is completed, or car is sold.
Can I track which service advisor, technician, or salesperson generates the most reviews?
Yes! When Reviewflowz integrates with RENTALL, it automatically pulls repair order and sales data to identify which service advisor, technician, or salesperson handled each customer interaction, then attributes incoming reviews to the correct staff member without requiring customers to mention names. This gives you detailed per-staff performance tracking and leaderboards while also helping avoid Google's review flags, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with RENTALL?
Setup takes just minutes, not days. Simply connect your RENTALL system, choose your trigger and communication channel, and you're live with no developer or IT support needed. Your first review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most automotive rental businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country.
