When a job completes, inspection passes, or invoice gets paid in Quickbase, Reviewflowz automatically sends a review request to your homeowner via email, SMS, or WhatsApp. Set it up once and every single customer gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your happiest customers, flagged in Quickbase
When a homeowner leaves a 5-star Google review after their HVAC repair, that signal flows right back into Quickbase attached to their work order. Now your dispatch team knows exactly who your biggest fans are. Ask them for a video testimonial, referral, or case study. Your best marketing comes from your happiest customers, but only if you know who they are.
Staff attribution without the name-drop
Most contractors ask homeowners to mention their technician, installer, or crew lead by name in reviews. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Quickbase, it already knows which team member handled each job. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-technician performance data for leaderboards and coaching.
How serious are you about your reviews?
Get up and running in minutes • Upgrade when you're ready
A contractor with 50 reviews sounds impressive until you realize they completed 800 jobs. That's a 6.25% conversion rate. Your competitor has 30 reviews from 150 jobs, a 20% rate. They're winning. Because Reviewflowz connects to Quickbase, it knows exactly how many jobs you completed. So instead of celebrating raw numbers, you see: 342 completed jobs this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
AI replies to every review automatically.
Replying to reviews boosts your Google ranking, builds trust with future homeowners, and gives unhappy customers a reason to come back. But what technician has time to reply to every single review across Google, Angi, HomeAdvisor, and dozens of other sites? Reviewflowz generates on-brand replies using AI across 200+ platforms. Approve them manually or let them publish automatically.
FAQs
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
What review sites matter most for contractor businesses?
Google Reviews is always the #1 priority since it directly impacts local search rankings, but contractor-specific platforms like Angi, HomeAdvisor, and Yelp are crucial for industry search visibility and domain authority. Facebook and BBB also matter significantly for building trust with homeowners researching roofing, HVAC, plumbing, and electrical services. Reviewflowz monitors all these critical platforms plus 200+ others from one centralized dashboard, so you never miss important feedback across Google, Angi, HomeAdvisor, Yelp, Facebook, and BBB.
How do I measure my review performance?
Most contractors focus on total review count, but that's meaningless without knowing how many jobs you completed. Since Reviewflowz integrates directly with your Quickbase data, it automatically calculates your review conversion rate by dividing your reviews by your completed jobs. A contractor with 50 reviews from 500 jobs (10% conversion rate) will outperform a competitor with 200 reviews from 5,000 jobs (4% conversion rate) every time.
How does the review request actually get sent?
When your job status changes to "completed" in Quickbase or your invoice gets marked as "paid," Reviewflowz automatically triggers a review request to your customer via email, SMS, or WhatsApp (you choose which channel). You configure this once by selecting your trigger event and preferred communication method, then every future customer gets contacted automatically without any manual work from you. It's completely set-and-forget once the initial setup is done.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it far more effective than email, and works automatically just like our other channels when triggered by job completion, inspection approval, or payment in Quickbase. This is especially powerful in markets where WhatsApp is the primary communication method.
Can I track which technician, installer, or crew lead generates the most reviews?
Yes. Since Reviewflowz integrates directly with your Quickbase contractor management system, it automatically knows which technician, installer, or crew lead completed each job and attributes incoming reviews to the correct team member without requiring customers to mention names. This gives you detailed performance tracking and leaderboards for each staff member, plus it helps avoid Google's tendency to flag and remove reviews that specifically mention technician names.
How long does it take to set up Reviewflowz with Quickbase?
Setup takes just minutes, not days or weeks. Simply connect your Quickbase account, select your trigger (like job completion or invoice payment), choose your preferred channel (email, SMS, or WhatsApp), and you're live with no developer or IT department needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 sends and SMS costs $5 per 100 sends on a pay-as-you-go basis with no monthly minimums or contracts. For most contractors, this works out to just pennies per review collected. WhatsApp pricing varies by country.
