Review Management Software for ProSolutions Software users

Build your fitness business reputation by automatically collecting reviews from every class, session, and membership signup across Google, Yelp, and Facebook.
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They love how easy we've made it

Every class or session becomes a review request
When a class is attended, membership milestone reached, or personal training session completed in ProSolutions Software, Reviewflowz automatically sends a review request to your member via email, SMS, or WhatsApp. Set it up once and every single member gets asked. No manual work, no forgotten follow-ups, no missed opportunities.
Your biggest fans, flagged in ProSolutions Software
When a member leaves a 5-star Google review, that signal flows right back into ProSolutions Software, attached to their member record. Now your trainers and front desk know who your promoters are. Ask them for a video testimonial, referral, or case study. Your best marketing comes from your happiest members, but only if you know who they are.
Staff attribution without the name-drop
Most gyms ask members to mention their trainer or instructor by name in reviews. Problem: Google flags those reviews more often, and members forget or misspell names. Reviewflowz takes a different approach. Because it's connected to ProSolutions Software, it already knows which trainer handled the session or class. When the review comes in, it's automatically attributed with no name needed. Your reviews read naturally, fewer get removed, and you still get per-trainer performance data and leaderboards.
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Reviews per session beats raw count
A fitness studio with 150 reviews sounds impressive until you realize they ran 2,000 classes. That's a 7.5% conversion rate. Your competitor down the street has 60 reviews from 400 classes. a 15% rate. They're dominating. Because Reviewflowz connects to ProSolutions Software, it knows exactly how many sessions you completed. So instead of celebrating raw numbers, you see: 342 classes this month, 47 reviews, 13.7% conversion rate. That's the metric you optimize against.
AI replies to every review automatically
Replying to reviews boosts your Google ranking, builds trust with potential members, and helps retain clients who had a bad experience. But what fitness professional has time to craft thoughtful replies across Google, Yelp, ClassPass, and dozens of other platforms? Reviewflowz uses AI to generate on-brand responses that sound like they came from your gym or studio. Approve them first or let them publish automatically so no review ever goes unanswered.

FAQs

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What review sites matter most for wellness and fitness businesses?
Google Reviews is always your #1 priority since it directly impacts local search rankings, but fitness businesses also need to monitor Yelp, Facebook, and ClassPass for domain authority and industry-specific customer discovery. ClassPass is particularly crucial since many gym and studio members book through their platform and leave reviews there first. Reviewflowz monitors all of these essential platforms plus 200+ other review sites from one unified dashboard, so you never miss feedback that could impact your fitness business.
How do I measure my review performance?
Don't just count reviews. Calculate your review conversion rate by dividing reviews by total sessions or member visits, because 200 reviews from 15,000 clients (1.3%) means you're losing to a competitor with 80 reviews from 2,000 clients (4%). Reviewflowz automatically calculates this for you by pulling your session data directly from ProSolutions Software, giving you the complete picture of your review performance.
How does the review request actually get sent?
When a trigger event occurs in ProSolutions Software (like a completed class, membership milestone, or finished personal training session), Reviewflowz automatically sends a review request to that member via your chosen channel: email, SMS, or WhatsApp. You configure this once by selecting your trigger and preferred communication method, then every qualifying member receives a review request automatically. It's completely hands-off once set up.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers significantly higher open rates (close to 98%) compared to email, making it incredibly effective for getting your fitness clients to actually see and respond to review requests. Just like email and SMS, WhatsApp requests are triggered automatically from ProSolutions Software when clients complete classes, reach membership milestones, or finish personal training sessions.
Can I track which trainer, instructor, or coach generates the most reviews?
Yes. Reviewflowz automatically connects to ProSolutions Software to track which trainer, instructor, or coach handled each class or personal training session, so when reviews come in, they're automatically attributed to the right staff member without clients needing to mention names. This gives you detailed performance tracking and leaderboards for your fitness team, plus it helps avoid Google flagging reviews that specifically mention trainer names.
How long does it take to set up Reviewflowz with ProSolutions Software?
Setup takes just minutes, not days. Simply connect your ProSolutions Software account, choose your trigger and messaging channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most fitness and wellness businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country and follows the same flexible credit system.