When a job is completed, project delivered, or invoice paid in Procare Connect, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. You set it up once, and every client gets asked. No extra tools, no manual follow-ups, just seamless review collection using the data already in your system.
Know exactly who your promoters are
When a client leaves a 5-star Google review, that signal shows up right in their Procare Connect record. Now you know exactly who your biggest fans are. Ask them for a video testimonial, a referral, or a case study.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to Procare Connect, it already knows who handled each client. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 150 reviews sounds impressive until you realize they've completed 2,000 job or projects. That's a 7.5% conversion rate. Your competitor has 90 reviews from 800 job or projects, a 11.3% rate. They're winning. Because Reviewflowz connects to Procare Connect, it knows exactly how many job or projects you completed, so you see the real metric: 342 job or projects this month, 47 reviews, 13.7% conversion rate. No other review platform gives you this insight because they don't have access to your project data.
Stop ignoring reviews. Start replying at scale.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically. Either way, no review goes unanswered.
FAQs
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What review sites should I focus on?
Google is always your #1 priority since it's where most customers find and research businesses. Beyond Google, focus on Yelp, Facebook, and Trustpilot as they're valuable across most industries, plus any industry-specific platforms relevant to your business. The good news is Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Don't just count raw reviews. The metric that matters is your review conversion rate (reviews divided by clients served), because a competitor with 80 reviews from 2,000 clients (4% conversion) is outperforming you even if you have 200 reviews from 15,000 clients (1.3% conversion). Reviewflowz automatically calculates your true conversion rate by pulling client data directly from Procare Connect, giving you the complete picture of your review performance.
How does the review request actually get sent?
When a specific event happens in Procare Connect (like a job completion, project delivery, or invoice payment), Reviewflowz automatically triggers and sends a review request to your client via email, SMS, or WhatsApp. You configure this once by selecting your trigger event and preferred communication channel, then every future client automatically receives a review request without any manual work from you. It's completely set-and-forget once you've chosen your settings.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests alongside email and SMS options. WhatsApp delivers nearly 98% open rates, making it much more effective than traditional email outreach. Just like our other channels, WhatsApp requests are triggered automatically from Procare Connect when jobs are completed, projects delivered, or invoices paid.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting directly to your Procare Connect data to see who handled each job or project. When reviews come in, they're automatically attributed to the right person without clients needing to mention names. This prevents reviews from getting flagged and removed by Google, which often happens when specific staff names are mentioned.
How long does it take to set up Reviewflowz with Procare Connect?
Setup takes just minutes, not days. You simply connect Procare Connect to Reviewflowz, pick your trigger and communication channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Email requests cost $5 per 1,000 emails and SMS requests cost $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most businesses, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
