When a deal is marked closed, onboarding completed, or project delivered in PoolBrain, Reviewflowz automatically sends a review request to your client via email, SMS, or WhatsApp. You set it up once, and every client gets asked using the data already in your CRM. No extra tools, no manual follow-ups, no missed opportunities.
Know exactly who your promoters are
When a customer leaves a review, that signal flows directly into their PoolBrain record. Now you can instantly identify your biggest advocates and turn them into powerful marketing assets. Ask your promoters for referrals, testimonials, and case studies instead of letting review data sit in a silo.
Staff attribution without the name-drop
Most businesses ask customers to mention a staff member by name in their review. Problem: Google flags those reviews more often, and customers forget or misspell names. Reviewflowz takes a different approach. Because it's connected to PoolBrain, it already knows who handled each closed deal. When the review comes in, it's automatically attributed with no name needed. Reviews read naturally, fewer get removed, and you still get per-person performance data.
How serious are you about your reviews?
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A business with 200 reviews sounds impressive until you realize they've served 15,000 customers. That's a 1.3% conversion rate. Your competitor has 80 reviews from 2,000 customers. A 4% rate. They're winning. Because Reviewflowz connects to PoolBrain, it knows exactly how many closed deals you completed. So instead of celebrating raw numbers, you see: 342 closed deals this month, 47 reviews, 13.7% conversion rate. That's the number you optimize against.
Every review gets a reply. Finally.
Replying to reviews boosts your Google ranking, builds trust with future customers, and gives unhappy ones a reason to come back. But who has time to reply to every single one? Reviewflowz generates on-brand replies using AI across Google, Yelp, Facebook, and 200+ other sites. Approve them manually or let them publish automatically.
FAQs
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What review sites should I focus on?
Google Reviews should always be your top priority since it directly impacts local search rankings and customer discovery. Beyond Google, focus on Yelp, Facebook, and Trustpilot as these are valuable across most business types, plus any industry-specific platforms relevant to your market. The good news is that Reviewflowz monitors all 200+ review platforms from one dashboard, so you don't have to choose just a few.
How do I measure my review performance?
Raw review counts are meaningless without knowing your customer volume. A business with 200 reviews from 15,000 customers (1.3% conversion) is actually underperforming compared to a competitor with just 80 reviews from 2,000 customers (4% conversion). Since Reviewflowz integrates directly with PoolBrain, it automatically calculates your true review conversion rate by dividing your reviews by your closed deals, giving you the metric that actually matters.
How does the review request actually get sent?
When a deal closes, onboarding completes, or a project gets delivered in PoolBrain, Reviewflowz automatically detects this trigger event and sends a review request to your client via your chosen channel (email, SMS, or WhatsApp). You configure this once by selecting your trigger and preferred communication method, then every future client automatically receives a review request without any manual work from you. It's completely set-and-forget once you've defined your automation rules.
Can I send review requests via WhatsApp?
Yes, Reviewflowz supports WhatsApp review requests with nearly 98% open rates, significantly higher than email. WhatsApp requests are automatically triggered from PoolBrain when deals close, onboarding completes, or projects are delivered, just like our email and SMS options.
Can I track which team member generates the most reviews?
Yes, Reviewflowz automatically tracks which team member generates each review by connecting to your PoolBrain data to see who handled each closed deal or client. When reviews come in, they're automatically attributed to the right person without customers needing to mention names. This also helps avoid Google's review flags, since reviews mentioning specific staff names are more likely to get removed.
How long does it take to set up Reviewflowz with PoolBrain?
Setup takes just minutes, not days. Simply connect your PoolBrain account, select your trigger and preferred channel, and you're live with no developer or IT support needed. Your first automated review request goes out the same day.
How much do review request emails and SMS cost?
Reviewflowz charges $5 per 1,000 emails and $5 per 100 SMS on a pay-as-you-go basis with no monthly minimums or contracts. For most PoolBrain users, this works out to just pennies per review collected. WhatsApp pricing varies by country but follows the same pay-as-you-go model.
